Administrative Assistant Customer Service

EA

SKILLS

•Book keeping

•Filing/ Paper management

•Typing (73W.P.M)

•Efficient Research

•Outstanding command of the English and Spanish language.

•Quickbooks, Microsoft Word, Excel, Power Point, and outlook proficient

•Interpersonal skills and highly organized

•Excellent customer service

•Ability to multi-task

•Critical thinker in diverse situations

EMMELINE AVILES

530 BOHANNON BLVD ORLANDO, FL 32824

407-***-****

EXPERIENCE

ADMINISTRATIVE ASSISTANT • GL MATTRESS • JAN 2016 – PRESENT

Responsible for informing staff of inventory availability, new items, company practices and updates via e-mail or verbal

Manages relationships with clients

Manages all staff schedules, calendars and appointments

Prepares all necessary documents, promotions, training information, etc., for team meetings

Manages weekly and bi-weekly payroll with quickbooks

MEDICAL ADMINISTRATIVE ASSISANT • JSA MEDICAL GROUP • JUNE 2013 – DEC 2015

Manage receivable and payable accounts and maintain financial records

Assist patients with initial paperwork

Answer multi-line phone system and take appointments or direct calls to the appropriate party

Manage database such as number of patients visited in a day, services provided to them, daily transactions of the hospital, etc

Maintained routine files and assisted in establishing office systems

EDUCATION

AA • DEC 2018 • VALENCIAL

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