IT Management, Project Management

Christopher Walmsley

IT Director/Project Manager

Motivated, team-oriented leader focused on building strong relationships, solving complex problems, and managing risk through effective organization, analytical, and collaboration skills. A poised and confident professional with a demonstrated ability to transcend cultural differences. A flexible and versatile change agent that thrives under pressure and is able to make critical decisions when necessary. ***********.********@*****.*** 614-***-**** Dublin, OH linkedin.com/in/cpwalmsley WORK EXPERIENCE

02/2014 – Present

IT Director

RDI Intuitive (formerly Computersmith/VOS)

Manage a team of dedicated IT professionals providing a suite of cloud services to customers all over the world. Performs a variety of project management responsibilities including plan design, contract negotiation, external vendor contact, problem solving, and plan execution.

Successfully spearheaded the transition into a more reliable hardware infrastructure, a comprehensive ticketing system, and a completely new customer service model.

Assist sales as a technical liaison, understand customers contracts and responsible for accurate invoicing of projects. Performed customer training for new customers.

Responsible for taking clear and precise action, under extreme pressure, and making critical decisions about

hardware/software issues (risks).

Pursue self and technical development, including industry recognized certifications and personal improvement. 2010 – 2014

IT Regional Service Manager

Pomeroy IT Solutions

Oversaw Columbus regional operations and provided

impeccable customer service, meeting or exceeding in 100% of Service Level Agreements.

Led major projects for medium to large corporations, meeting tight deadlines and utilizing both internal and external resources.

Designed, executed, and managed technical projects including building entire teams from scratch, hiring outside technical help, creating and implementing all checklists, processes and phone scripts.

2007 – 2010

Process & Technical Director

PM Financial Group

Worked with customers to prepare complex analytical reports, ensuring full compliance with federal and state guidelines. Managed all aspects of daily operations including time and asset management, training/development of new associates, and technology support used in a financial sales environment. DIVERSE SKILLS

Project Management Interpersonal Skills

Management/Staffing Public Speaking

Training/Development Report Preparation

Business Acumen Analytics Problem Solving

Leadership Risk Management Document Control

Industry Knowledge - IT/Finance Server Administration Software Development Sales Development

Technical Communication Organization

Decision Making Microsoft Server 2008/2012/2016

Citrix 6.5/7.15 Microsoft Cloud RDWeb

VMWare ESXi Microsoft Hyper-V Skype/Teams

Microsoft Office 365 Sonicwall Barracuda

Powershell Linux - Basics Programming

CERTIFICATES

Microsoft Technology Associate (MTA)

Server Administration

CompTIA

A+, Network+, Server+

Pursuits

PMP, CAPM, PSM, MS 365/Azure, AWS

EDUCATION

Computer Engineering

University of Cincinnati

REFERENCES

Will furnish upon request.

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

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