Customer Service Home Health

Gloria Carbajal)

915-***-**** *** Teakwood Rd. El Paso Texas *****************@*****.***

Ambitious hardworking leader in Business Management extensive administrative skills, goal oriented

SUMMARY OF QUALIFICATIONS

Hard worker with people skills, decision making, manage time wisely, supervisory experience with over 40 employees, customer service

Able to delegate with tact, while encouraging employees, demonstrate leadership

Budget money wisely, daily deposits and accountable for reconciling money

Increase customer base by 40%,

Payroll, knowledge in quick-books, good record keeping, inventories, ordering of supplies, Microsoft, excel, power point, Pos systems, answer phones, reservations, hiring and terminating, excellent customer service, research work, people person.

Human Resources, recruiting, researching, implement policies and procedures using Kronos and Munis, research, annual and quarterly analyst.

Record keeping, scanning, confidential information, input data as needed, pack and unpack personal and medical files for safe record keeping, Recruiting, In process new employees.

EDUCATION

INDEPENDENCE UNIVERSITY Salt Lake City, Utah 2019

Associates Degree in Business Management and Accounting

Riverside High School El Paso Texas 1975-1978

County Of El Paso Texas Internship Program 12/2018

Human Resources Department

EMPLOYMENT

CAPROCK HOME HEALTH EL PASO, TEXAS OCTOBER 2016-PRESENT

Home Health Provider

Caprock offers services with Texas Department of Aging and Disability patients/customer service

Able to provide service of care for clients, provide realistic solutions for home- based health care, help with everyday tasks that are challenging to them.

Gloria Carbajal

915-***-**** 219 Teakwood Rd. El Paso Texas *****************@*****.***

BOWL EL PASO EL PASO, TEXAS NOVEMBER 2000-NOVEMBER 2016

General Manager

Manage a 40-lane bowling center, show leadership to 5 managers and supervise 40 employees,

Implement rules and train employees to be safe and productive/ excellent customer service

Responsible for all areas in the administrative business office, filing, record keeping, payroll, control costs, filing taxes, extensive decision making, delegate and hire and terminate if needed

Human Resources, recruiting, researching, implement policies and procedures

Communicate with owners regarding business decisions, create new ideas to increase sales

Bilingual, training in human resources, training in H.R. law, Quick books Pro, knowledge in creating functions and activities for adult and youth fund raisers

Texas Department of Public Safety El Paso Texas 2000-1999

Drivers License Technician

Verify documentation, data entry, scan documents issue driver’s license, answer questions

Conduct written tests, rejects/ passes /restrictions as needed

Forbes and Forbes Attorney at Law El Paso Texas 1999-1998

Receptionist

Handle busy seven-line pbx system, care and manage phone line, transfer calls message taking, receive incoming mail, sort and distribute mail

Design Source Showroom El Paso Texas 1998-1993

Showroom Office Manager

Responsible of overseeing showroom, meet customers, place orders, meet with suppliers

Handle all office duties, accounts payable and receivable, answer phones, relay messages to employer, handle all taxes monthly quarterly and yearly, payroll, public relations with Mexican clientele

Gloria Carbajal)

915-***-**** 219 Teakwood Rd. El Paso Texas *****************@*****.***

Economy Cash and Carry El Paso Texas 1993-1991

Receptionist

Handle busy pbx system, public relations and customer service oriented, filing, verifying customer orders on record sheets, verify available bank funds

Sure-Fit Products El Paso Texas 1991-1987

Traffic Clerk

Responsible for shipping and receiving, follow all orders through final destination, schedule pick-ups, routing information, bill of ladings

Kessler Premium Castings El Paso Texas 1987-1982

Darkroom Technician

X ray cruise missile castings, spot check x rays

Process x-ray film, mix chemicals, sort and file film

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