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Employee Relations Human Resources

Louisville, Kentucky, United States
April 29, 2019

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Crystal J. Pinnix Human Resources/Recruiting/Benefits Administration/Payroll

***** ****** **** ****** ~ Louisville KY 40291 ~ 502-***-**** ~

Innovative and accomplished expert in business culture enrichment and human resources with 20 years of professional experience and achievements. Adept in federal employment laws (FLSA, FMLA, ADA, EEO, OSHA, AAP, etc), payroll, performance improvement, recruiting, employee relations, as well as training and development. Extensive expertise in the support of business systems, processes, and the organizational infrastructures which have improved productivity, increased efficiency, enhanced quality, and strengthened financial results. Areas of Expertise include:

Benefit Administration

Wage & Salary Allocation/Payroll Processing

Personnel Policy


Relationship Building/Employee Relations


Worker’s Compensation

Affirmative Action Programs

Staff Training & Leadership

Safety & Quality/DOT & OSHA Compliance

Employee Recruitment

Performance Management

Computer Expertise

PeopleSoft, PayCor HR Performer, WorkDay, SAP, ADP Workforce Now, Microsoft Office, MS Word, Excel, Outlook, Windows 95/ 2000/ XP, Kronos, Citrix, Infor

Professional Experience

Robert Half @ Charah Solutions (Temporary) · Louisville, KY · August 2018 to Current

Human Resources Consultant

Performs various advanced, specialized, and administrative duties in HR, Benefits, and Payroll.

Responsible for providing support in the administration of human resources, benefits, and payroll.

Undertake various administrative responsibilities in the day-to-day tasks within the department, new hire entry and processing into multiple companies, I-9 audits, file compliance, payroll processing, benefits administration, various HRIS entries, etc.

Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.

Harry’s Fresh Foods · Nashville, TN · June 2017 to June 2018

Human Resources Manager

Develops and administers various human resources plans and procedures for all company personnel.

Plans, organizes and controls all activities of the department. Includes the supervision of any other Human Resources Staff. Participates in developing department goals, objectives and systems.

Partners, advises and coaches, and directs the work of the Onsite Staffing Agency.

Implements and annually updates compensation changes; rewrites job descriptions as necessary; conducts annual salary surveys; analyzes compensation; monitors the performance evaluation program and revises as necessary.

Develops, recommends and implements personnel policies and procedures; prepares and maintains handbook on policies and procedures; performs benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program and cash flow.

Develops and maintains affirmative action program; files EEO-1 annually; maintains other records, reports and logs to conform to EEO regulations.

Conducts recruitment effort for all exempt, nonexempt and temporary workers; writes and places advertisements; works with supervisors to screen and interview candidates; conducts reference checking; extends job offers; conducts new-employee orientations, employee relations counseling, and conducts exit interviews.

Establishes and maintains department records and reports. Participates in administrative staff meetings and attends other meetings, such as seminars. Maintains organizational charts.

Revolution Technologies@ Nissan North America INC (Temporary) · Franklin, TN · July 2016 to June 2017

Payroll Analyst

Analyzed, audit, and balance payroll files. Weekly, biweekly, and monthly Non-MFG payroll processing

(salary changes, retro calculations, International Travel forms & Business travel forms)

Monthly Non-MFG OT uploads/balancing processing paper forms, Run audit reports for weekly/biweekly Non-MFG

Prorated all deductions/imputed income for any change in pay frequency & work with other areas on transfers between company’s

Processed daily Job Change report (salary changes, pay frequency changes etc.), Tuition Assistance reimbursements, and Car Allowance for (Non-MFG only), and union dues to teamsters

All inquiries in Time & Attendance Mailbox, Prorate new hires floating holiday’s

Responded to all payroll related request and issues. Maintain payroll records and recommendations.

Guided payroll staff on correct ways to handle and answer questions and be able to resolve issues, open problem tickets on any system issues and follow through to resolution, analyzed auditing reports that can be used to pro-actively catch issues.

Sodrel Truck Lines INC · Jeffersonville, IN · June 2009 to May 2016

Human Resources Manager

Oversaw management of time-off programs such as STD, FMLA, Work Comp. etc.

Forged strong relationships with management staff ensuring consistent and effective partnerships in all business decisions.

Handled payroll processing, ACA reporting, 720 and 5500 filing and tracking.

Upheld compliance with the Family Medical Leave Act and assure employee adherence to the policy.

Validated personnel files, benefits records, absentee records, background checks, employee verifications, and unemployment validations/hearings.

Applied drug testing, and implemented program compliance according to the Department of Transportation regulations.

Investigated worker compensation accidents and prepared reports for insurance carrier.

Examined employee files to answer inquiries and provide information to authorized persons while performing employee background checks using outside vendors.

Composed policies to protect the company and maintain employee job satisfaction.

Consulted with insurance brokers to acquire coverage trends, options, and costs.

Oversaw satellite locations within six states: Tennessee, Illinois, Kentucky, Indiana, Ohio, and Missouri.

Controlled various monthly reports and yearend reports such as HR metrics/turnover.

Executed benefit administration and liaised for the third party, Benefits Administrator to include claims resolution, change reporting, approving invoices for payment, and communication benefit information to employees.

Lancaster Preferred Partners (plant closed) · Lancaster, PA · September 2008 to December 2008

Human Resource Generalist

Forged strong relationships with management staff ensuring consistent and effective partnerships in all business decisions.

Handled management of time-off programs such as STD, FMLA, etc.

Coordinated leave payments and return to work initiatives.

Delivered advice, assistance, and follow-up on company policies, procedures, and documentation.

Upheld compliance with the Family Medical Leave Act and ensured employee adherence to the policy.

Preserved personnel files, benefit records, absentee records, etc.

Performed employee verifications and responded to unemployment claims.

St. Joseph’s Medical Center · Towson, MD · December 2006 to May 2008

HRIS Specialist/Payroll Specialist

Initiated the maintenance and data chance forms for changes in employee status, payroll compensation, and other human resources information maintained in the HR software system (Meditech and API).

Implemented and tested documentation for reports, yearend, and other changes to health deductions, salaries and PTO accruals.

Oversaw the completion, updates, and input of all employee information into the software system, new hires, and existing employees.

Calculated promotion increases and downgrades, payroll deductions, PTO balance/accrual corrections as well as negative PTO balances for collection forms, and terminated employees along with processing terminated paperwork.


Bachelor’s Degree in Business Administration


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