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Engineer Customer Service

Location:
Oakland, California, United States
Posted:
April 29, 2019

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Resume:

February ****- Current

April **** to September **18

June 2016 to February 2017

Sept 2008 - Sept 2014

May 2006 - Sept 2008

Mike Voss

*** ******* *** ****** **********, California 95834 916-***-**** • ac88w2@r.postjobfree.com

Objective

! Seeking a position, with a reputable company, utilizing my years of experience as a Biomedical Engineer and a Business Owner. By passionately providing excellent customer service, sales, and mechanical skills. And representing myself and my organization to the highest degree. Key Qualifications

! 20 + Years of experience in a customer service that included sales, service, repairs, installations and marketing.

! 17+ Years direct Hospital experience

! 10 + Years Biomed

! 10 + Years business owner

! Entrepreneur hunter mentality

! Knowledge of hospital protocol, medical terminology, human anatomy and O.R. protocol.

! Strong independent worker with excellent teamwork skills.

! Proficient in communication, customer service, problem solving, time management. Work Experience

Biomedical Engineer

Stanford Hospital, Palo Alto, Ca

! Currently part of a team of 15 Biomeds responsible for the implementation and deployment of 25,000 pieces of equipment at the new 500P Expansion Project. Which includes documentation, installations, calibrations and safety checks.

Biomedical Engineer

Kaiser Permanente, Santa Rosa, Ca

! Performed all scheduled maintenance, repairs and calibrations on equipment.

! Supplied sales and service upgrades for costs savings for our department.

! Responsible for documenting and maintaining accurate service reports. Biomedical Engineer

Novasyte LLC, Carlsbad, Ca

! Responsible for hardware and software upgrades.

! Performed all scheduled maintenance, repairs and calibrations on equipment.

! Responsible for documenting and maintaining accurate field service reports. Biomedical Engineer Technician

Dignity Health, Sacramento, Ca.

! Responsible to perform all scheduled maintenance, repairs on equipment.

! Negotiated B2B sales and services which allowed our department to save over $150K in one year.

! Actively participated in training, scheduled meetings and conferences. Biomedical Engineer Technician

Sutter Health, Sacramento, Ca

Jan 1998 - June 2008

June 1996

September 1991

! Performed all scheduled maintenance, repairs and calibrations on equipment.

! Negotiated B2B sales and service upgrades that allowed for costs savings.

! Responsible for documenting and maintaining accurate field service reports. Owner/Operator

V-Tek Marine, Sacramento, Ca

! Responsible for the overall daily operations.

! B2B sales, cold calls, service and installations of electronic

! devices for vehicles and vessels.

! Promoted, marketed and sold our brand. Made business decisions based

! on direct competition and territory trends.

! Established and maintained excellent communication and report with all our customers, vendors and

! distributors.

Education

Sacramento City College

Bachelors in Arts/Science

Fremont School For Adults

! G.E.D

References

Michael Nott

Stanford Healthcare

Biomedical Engineer

510-***-****

Marcos Mesa

Sutter Health Shared Service Center

Business Analyst III

916-***-****

ac88w2@r.postjobfree.com

Jose Sanchez

CPMC

Manager, Clinical Engineering

415-***-****

ac88w2@r.postjobfree.com

Kirsten Lacey

UCSF

Biomed Engineering Technician

262-***-****

ac88w2@r.postjobfree.com



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