Mardocha B. Mobuary
Cell phone: 410-***-****
Objective:Looking for an Full Time position that allows me to gain more experience also gain new knowledge and growth in Data Entry and Customer service.
Administrative Assistant Intern
7/2018 - 1/2019
Baltimore Career Center
Filing, scanning and answering phone for position inquiries.
Helping with managements projects.
Assisting others with job search on the computer.
Write and distribute email, correspondence memos, letters, faxes and forms
.Experience in working with BGE Return Mail, Incoming Counter,Arrival System
Parcel Delivery, and DM 800
Customer service Representative
2/2006 - 4/2016
Baltimore City Parking Authority
. Works the reception desk greeting and directing.
. Perform typing data entry, customer service skills while helping citizens satisfy their residentials parking needs.
. Distribute Residents Parking permits to citizens after verifying qualification and documents
. Maintains customer Files, Reports,and Assists Customers on the phone .
. Writes up refunds and make changes in system
. Attend R.P.P meetings with Representative and Venders
. Suggests changes to improve daily operation
. Active in T2 upgrade and reviewing changes
. Balance daily Revenue Reports
. Maintains all inventory and flies for Residential Parking Areas
. Special projects for R.P.P
. Training course for new recruits
.Developed Excellence in sales training course .
. Managed 30 sales representatives in Baltimore City .
. Implemented training course for new recruits.
Human Resource Department
. Experience working in variety of industries,printing, manufacturing and development .
. Utilized databases and to organize and maintain company records .
.Primary responsibilities in process developing workers compensation
Liberty Medical Hospital
.provided extensive in-service for nurses and staff
.ensured the optimum of all quests in reception area
. Participated in hospital rounds and conducted patient’s needs
Frederick Douglass High School
Trade: Business/ Nursing
References available upon request