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Customer Service Cisco

Location:
Plano, Texas, United States
Posted:
April 29, 2019

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Resume:

Cesar Medina

**** ********* *****

Plano, Texas *5024

Cell: 469-***-****

E-Mail: ac88t1@r.postjobfree.com

PROFILE:

A current student enrolled in a Cybersecurity program. Fluent in both English and Spanish with excellent communication skills. Experienced in working in a team environment and designing solutions to a given problem. My mentality is always open minded and always on the hunt to learn about new topics and interests.

EDUCATION:

Plano West Senior High School, 2016 Graduate.

Collin Community College, Plano Texas:

I.Associates of Applied Science in Cybersecurity (Expected May 2020).

Certifications:

I.CCENT, Cisco Certified Entry Networking Technician.

RELEVANT COURSE WORK:

Introduction to Networks- Introduced to the principles and structures of IP addressing and the fundamentals of Ethernet concepts and operations. Hands on experience with Cisco switches and routers (Cisco Switch 2960 model and Cisco Routers 1941/2911 models). Built a simple LAN topology by applying basic principles of cabling; basic configurations of network devices, including PC’s, routers and switches; and implemented IP addressing schemes. Also learned how to use the many show commands to establish baseline performances and troubleshooting techniques to help with network problems, if any.

Routing and Switching Essentials- Knowledgeable on how switches operate and are implemented in a LAN environment for both small and large networks. Additionally, I am able to configure, verify, and troubleshoot the primary routing protocols and recognize/correct routing issues.

WORK EXPERIENCE:

•Discount Tire Company, Plano, Texas. Service Coordinator, June 2015-Current.

SKILLS:

Three years of customer service experience.

Capable of analyzing and solving problems under pressure.

Open minded and always ready to learn.

Integrity is a built-in standard with this one.

Ability to work well with others and work alone if need be.

Accountable.

TECHNICAL SKILLS:

I.Knowledgeable in Microsoft word, PowerPoint and Excel.

II.Familiar with PuTTY, HyperTerminal, and Tera Term.



Contact this candidate