MARY DAY

*** ******* *****

Columbus, Georgia ***07

ac88o9@r.postjobfree.com

I am seeking a position to utilize my experience and working business knowledge to become an asset to this organization and to accomplish all that may be required. I have over twelve years of Customer service, Supervisory skills, training, Property Management, record management experience such as greeting and scheduling, will have the ability and skills familiar with the vast responsibilities of outstanding supervisory, administrative and clerical capabilities, I have previously established and facilitated the implementation of a filing and record keeping system of program information, monitored, evaluated and facilitated corrections of discrepancy in filing and record keeping system, handling and posting payments, answering and directing calls appropriately, detail oriented, have experience in verification of information. I am willing to learn and adapt to any business environment.

EXPERIENCE

1/1/1990- 6/27/2002

PROPERTY MANAGER, HOUSING AUTHORITY OF COLUMBUS, GEORGIA

1000 Wynnton Road, Columbus, Georgia, 31906 706-***-****

Managed two Public Housing developments, maintained Residents file according to HUD Regulations and guidelines as applied. Scheduled recertification appointment and all other scheduled appointments as needed. Supervised five other employees, coordinated and collaborated with other departments and agencies within the organization and outside agencies. Initiated Rental agreements, Collected/posted Rental payments, deposits, greeted and assisted Residents, issued late letters, dispossessory as well as Writs, coordinated with Contractors and movers during Renovation in Wilson Homes Apartments and various sites, addressed Residents’ concerns. I managed a staff a staff of seven employees: Social Worker, Asst. Manager, Clerk I, and three Maintenance men on site. I am proficient in Microsoft word, Office applications. As a Property Manager I did home visits along side DFCS and New Horizon Case managers for the betterment of the residents and their family as well to document and monitored their living environment to aid and assist in their care plan.

10/2002 TO 8/2015

Home Delivered Meals Supervisor/Program Coordinator, Lower Chattahoochee Direct Service

Corporation (Meals on Wheels), 1500 2nd Avenue, Columbus, Georgia, 31901 706-***-****

Coordinated and supervised the administration of the Meals on Wheels program in Muscogee County. Maintained pertinent information on meal clients. Greeted all Volunteers and guest, assisted and scheduled clients’ meals for delivery. Addressed and followed up on clients’ concerns, excellent communication skills, multitasking, prioritizing clients’ concerns. Ensured daily operations ran smoothly. I am resourceful and utilize my best problem-solving abilities. I am prompt and dependable. Willing and eager to learn and adapt. I have supervised up to 13 paid Meal delivery drivers and 8 to 12 volunteers weekly by instructing them in the proper procedures and guideline per the state regulations. I am very effective in communication and instructional training of procedures and mandates for the program. I am proficient in Word and Excel and Office applications. As the Supervisor of the Meal program, I often monitored the delivery drivers at the in-home visit. I would monitor the client’s food intake, made alternate food plan suggestion and coordinated time of delivery. I would if discrepancies were found referred the client and or family to the case managers within the program to also aid in the overall care plan alignment within the state guidelines.

EDUCATION

1978-Graduate

Diploma, Kendrick High School

6015 Columbus, Georgia 31907 (General Studies)

August-1978 to May 1980

Phillips Junior College

1622 13th Avenue, Columbus, Georgia, 31901

Received -Associate Degree in Business Administration

(Fall)1980- (Fall) 1986

Chattahoochee Valley Community College

2602 College Drive, Phenix City, AL 36869

Phenix City, AL 36869

Secretarial Science Major-Incomplete

2017-PRESENT - Ongoing

SOUTHERN NEW HAMPSHIRE UNIVERSITY

Working toward completion of my bachelor’s degree in Business Administration

SKILLS

Adaptable, good decision-making ability, excellent team player, pay attention to detail, maintains a high quality of work standards and quality, Flexible and all other duties as they may apply, exceptional organizational skills and file management.

ACTIVITIES

I enjoy cooking, walking, and reading, Listening to music. I have Volunteered to deliver Meals to home bound clients on holidays.

REFERENCES

VIRGINIA MINGER-PROPERTY MANAGER

73 LEE ROAD 289

SMITH STATION, AL 36877-3449

HOME: 334-***-**** CELL: 706-***-****

CLIFFORD THOMAS

144 WICKHAM DRIVE

706-***-****

CHRISTINE BELLAMY

161 WICKHAM DRIVE

COLUMBUS, GEORGIA 31907

706-***-****

ac88o9@r.postjobfree.com

CHRISTOPHER BELLAMY

161 WICKHAM DRIVE

COLUMBUS, GEORGIA 31907

706-***-****

ac88o9@r.postjobfree.com

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