Customer Service Technician

RAYTON L. WEBB

**** ******** *** ******, ** *****

682-***-****, ************@*****.***

OBJECTIVE

To secure a rewarding and challenging career in the automotive industry that will provide an equal opportunity for me to succeed.

EXPERIENCE

Abundant Solutions - Forklift Driver

July 2018 - October 2018

Offload inbound merchandise, verify count and SKU, stack on pallets, label pallets, process documents, and relocate merchandise to proper location.

Move merchandise from receiving dock to proper location. Perform cycle counts, investigate and resolve inventory discrepancies.

Pick orders for shipment.

Move merchandise to staging area, verify SKU and quantity check for damage, and verify that order is complete and processed.

Verify merchandise order is accurate and complete, sort, scan load in trailer and process documents.

Operate forklifts, pallet jacks, and other material handling equipment as assigned.

Responsible for the upkeep of equipment and tools provided by the company. A. E. R. Manufacturing- Engine Refurbisher

October 2014 - March 2018

Discussed equipment issues, maintenance plans, and work performed with customers.

Performed routine engine maintenance, such as lubricating parts and replacing spark plugs.

Tested and inspected engines for malfunctioning parts.

Repaired or replaced worn, defective, or broken parts.

Reassembled and reinstall components and engines following repairs.

Kept records of inspections, test results, work performed, and parts used. NPIC -Chemical Compounder

February 2013 - March 2013

Controlled equipment that processes coal tar hydrocarbons into intermediate compounds for use in manufacture of dyestuffs and pharmaceutical products.

Measured coal tar derivatives, using balance scales and volume indicators.

Shoveled or pumped derivatives into specified containers.

Observed recording instruments, and adjusted steam, water, and vacuum valves to regulate temperature and pressure during chemical reactions that produce specified intermediates.

Tested acidity of intermediates, using pH indicators.

Tested solubility of intermediates in liquids, such as water, alcohol, and chloroform.

Added specified chemicals to intermediates to ensure that they meet requirements.

Dumped ice into intermediates to reduce temperature.

Pumped intermediates through filter to remove liquid residue.

Heated intermediates and circulates vapors through condenser lines to isolate components of intermediates.

KrestMart INC- Window Installer

January 2012 - January 2013

Completed on-site inspection for installation.

Installed new windows and doors to meet code requirements.

Installed window frames windows and locking mechanisms.

Winterized exterior windows and doors for energy efficiency.

Completed installation projects in a timely manner.

EDUCATION

ATI TECHNICAL TRAINING CENTER

2

Major- Automotive Service Technician

Diploma Received- May 2009

SKILLS/ TRAINING

Diagnosis and repair

Fuel systems, engine service and ignition

Exhaust, emissions, cooling, and lubrication

Brakes, suspensions

Mitchell on Demand/ All-Data

Performance and drivability, tune ups, computerized controls

Electrical diagnosis and repair, wiring, basic electrical theory

Professional Customer Service

3

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