Maryl Magee Page *

Maryl Sternhill Magee

***** ** **** ***

Vancouver, WA 98685

310-***-****

ac88mt@r.postjobfree.com

WORK EXPERIENCE

Customer Service/Shuttle Driver

Alamo Rent a Car Dec. 2018 – present

Customer service and transportation between rental facility and airport, providing best-in-industry customer service and assistance.

Paralegal

National Legal Debt Collection Feb. 2009 – Sept. 2009 Responsible for office management, answering phones, keeping accurate client files, and timely communication with clients, courts and opposing counsel. Maintained schedule for supervising attorney, prepared filings and motions, subpoenas and briefs. Responsible for gathering documents for disclosure, creating interview questions, organizing information for arbitration and settlement conferences.

Software Engineer

Symantec Corporation May 2004 – June 2008

Performed forensic analysis of malware to create best practices definitions for detection and repair. Communicated with Enterprise level clients, both technical and non-technical. Used IDA and SoftIce, and internal proprietary tools. Designed system for storage and retrieval of malware samples to support automated test efforts. SQA Analyst

Symantec Corporation Feb. 1996 – May 2004

Performed product QA in all phases of software lifecycle from design to Golden Master release. Designed test cases for each phase. Performed smoke testing, regression testing, UI and ad hoc tests. Designed software methodologies for testing malware definitions for incremental releases, and helped to design best practices for full definition set automated testing. Used Visual Test and Loadrunner, and shell scripts.

Co-ordinated beta and post-release external testing. Adhered to bug reporting and configuration management guidelines, and wrote concise, usable bug reports. SQA Analyst

Xerox Corporation Jan. 1995 – Feb. 1996 May 1992 – May 1994 Tested and performed verification of printer software. Maryl Magee Page 2

Field Engineer / Marketing Support

Xerox Corporation Jan. 1986 – Jun. 1988

Customer success and field engineer supporting marketing organization. Developed pre- and post-sale designs and installation. Worked with customers to develop in-house applications. Provided customer training and support, establishing ongoing customer relationships. First point of contact for customer issues, and regional point of contact for PC applications. Assistant to Purchasing Manager

Simmons Mattress Company Mar. 1991 – Jan. 1992

“Temporary” assignment with multiple extensions. Established and automated purchasing department procedures and practices. Performed data entry for orders, and follow up on order status. Interfaced with other plants for sourcing necessary manufacturing goods. Assisted Purchasing Manager in daily tasks.

OTHER EMPLOYERS (not a complete list)

Scantron Corporation, Irvine, CA (Software QA)

Technicron Infoswitch, San Francisco, CA (Field Engineer / Customer Support) GTE, Santa Monica, CA (Switchroom technician, in-house trainer and marketing analyst) Santa Monica-Malibu Unified School District (Computer programming instructor) EDUCATION

Studies in Neurophysiology and Linguistics, University of California, San Diego CISSP boot camp and self-study

Paralegal certification, California State University, Dominguez Hills Coursera study in Selenium Web Test (in process)

MISCELLANEOUS

CISSP, 2006 (inactive)

FCC First Class Commercial Radio License

FCC General Class Amateur Radio License

California State Vocational Education Credential

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