Administrative Assistant Sales

Mayuri Tapan Khatu

Calgary-Canada

Mobile: 587-***-****

Email : *.*********@*****.***

Respected Sir/ Madam,

As a highly capable and seasoned professional with administrative and sales background experience, I am seeking opportunity in which I can enhance my career. Throughout my career I had a solid record of being recognized for outstanding performance, dedication & service. I am confident that I can make a valuable contribution to your present and future operations and objectives.

I consider my strengths to be company loyalty, conceptual and analytical skills and excellent communication skills, mature, affable nature with the ability to analyze/handle situations with diplomacy and discretion and remain calm and unruffled in crisis. Personal motto has always been

‘Customer Comes First” whether a prospective candidate, employee, visitor or vendor. I am a team player and had been recognized for my ability to follow through on the tasks. Given an opportunity to display my talents, background and determination, I am confident that I can be an asset to your organization’s immediate and long term goals. Appreciate your kind attention and consideration.

Sincerely,

(Mayuri T. Khatu)

MAYURI TAPAN KHATU

Calgary-Canada Mobile: 587-***-**** Email : *.*********@*****.*** Profile:

Areas Of Experience:

18 years of experience in Executive Secretary,Administative Assistant,Human Resource, Performance Management, Claims Procedures Handling, Sales and custormer service . Skills: Fast learner, strong computer skills, fluency in all M.S. Office suite, Database Management experience, organized and effective time manager, excellent communicator and team player. Personal motto has always been ‘The Customer Comes First’ whether a prospective candidate, employee, visitor or vendor.

Professional Experience

Sales Associate

HomeSense (TJX Canada) June, 2018 till date

Canada

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

• Operating cash counter, managing financial transactions, and balancing drawers.

• Achieving established goals.

• Directing customers to merchandise within the store.

• Increasing in store sales i.e. assisting customers, suggestive selling etc.

• Gain and provide superior product knowledge to customers.

• Maintaining an orderly appearance throughout the sales floor.

• Merchandised, restocked and maintained sales floor

• Introducing promotions and opportunities to customers.

• Remain knowledgeable on products offered and discuss available options Appreciation received from the Managers for good customer service and was complimented by the customers for fulfilling their requirements. Administrative Assistant

Warba Insurance Co. Mar, 2010 till Feb.2018

Kuwait

• Faxing, answering phone calls, directing them to the individuals, scheduling appointments.

• Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.

• Open, sort, and distribute incoming correspondence, including faxes and email. File and retrieve corporate documents, records, and reports.

• Arranging visas, hotel reservations, logistics etc. for managers and overseas guests.

• Greet visitors and determine whether they should be given access to specific individuals.

• Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.

• Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.

• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.

• Set up and oversee administrative policies and procedures for offices and/or organizations. Assistant Claims Department:

Warba Insurance Co. Sep, 2008 to Mar, 2010

Kuwait

• Obtain and review insurance certificates and endorsements for clients and brokers.

• Maintain current insurance certificates for clients during policy period.

• Established endorsement file database including a master spreadsheet of company approved endorsements.

• Prepare responses to correspondence containing routine inquiries/queries.

• Read and analyze incoming claims for investigation and documentation needs.

• Conduct personal and telephone investigations for claims.

• Research, document and obtain all necessary claims information.

• Answer incoming customer enquiries regarding active claims.

• Prepare quarterly and annual statistics reports of claims. Secretary/Receptionist/Data Entry

First Kuwaiti Trading & Contracting Co. Sep, 2003 to Aug, 2008 Kuwait

• Dictation, filing, typing, taking photo copying,

• Faxing, answering phone calls, directing them to the individuals, scheduling appointments.

• Arranging visas, hotel reservations, logistics etc. for overseas guests.

• Assist managers in Tender documentation.

• Data Entering the companies records.

Executive Secretary GM/ Office Assistant

Highseas General Trading Co.W.L.L. January, 2000 to Sep, 2003 Kuwait

• Dictation, filing, typing, copying. Answering phone calls, directing them to the individuals, scheduling appointments.

• Arranging visit schedule for the foreign guests of the company, which includes Hotel reservations for his short stay, aiport pickup and serving the best hospitaility.

• Manage and maintain executives' schedules.

• Maintain Sales reports & customer inquiries/ complaints, maintain daily reports of the customers on computer, prepare requisitions for the stock receiving,

• Prepare tender documentation.

• Follow-up of the orders placed by the clients with supplier to deliver them in promised dates.

Training :

Chinook Learning Services, Calgary Board Of Education, Canada

• Administrative Assistant Applications,Administrative Assistant fundamentals,Effective Business Writing September 2017

• Understanding the Human Resources Function December 2017 Global Experts - Kuwait

• Effective Time Management Training Course May 2014

• Self Management & Planning Training course December 2014 National Institute -Kuwait April 2009 to May 2009

Advance Microsoft Excel and Advance Microsoft Outlook Gokhale Computer Institute-Bombay, India

D-Base III, Lotus 1-2-3 and Word star. Worked on Windows 3.11 May, 1992 to June, 1992 Sanganaka Institute of Software-Bombay, India November, 1994 to April, 1995 Diploma in Windows 95 and Office Automation. Good knowledge of Microsoft Office, D-base & Internet.

Education

Completed Graduation from Bombay University 1992 to 1995 D.G. Ruparel College- Bachelor of Arts Major Subject Philosophy Bombay, India

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