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Customer Service Representative

Location:
United States
Posted:
April 28, 2019

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Resume:

CELIA A.RANDALL

**** ***** ***

Baltimore, Maryland 21207

443-***-****

ac88j8@r.postjobfree.com

Objective

To obtain full time employment at an organization where I can fully utilize and further develop my skills; as well as to be gainfully employed at a company that encourages professional growth and that my duties as part of the team, help the company grow

Skills & Abilities

Sixteen years working at Bank of America in research. Four years of experience working at a call center. Training of new hires. Proficient in Office Suites 2010. Fast learner and ready for challenges. Team oriented

Experience

09/2004 – 10/2008

CUSTOMER SERVICE REPRESENTATIVE,FEDEX

Answering approximately 250 calls a day. Answering questions about there packages and scheduling pickups on a daily basis. Training of new hires when warranted

Scheduling pick-ups and retrievals.

06/1986 – 06/2002

RESEARCH ASSISTANT, BANK OF AMERICA

Corresponding with different banks and Federal Reserves correcting errors. Training of new hires. Working on special projects when warranted.

Performed various support functions to the branches with included research, data entry, taking phone and written request to reproduce of checks, deposits statement.

Education

FOREST PARK HIGH SCHOOL

Secretarial/Business-Diploma

References

Available Upon Request



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