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Personal Injury Paralegal

Los Angeles, California, United States
April 28, 2019

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Margaret Y. Woods

**** *. ** ****** ******, Apt. 23

Long Beach, CA 90815

678-***-****; 323-***-****

Summary of Qualifications

*/****-******* *** *** Offices of Larry H. Parker Long Beach, CA

Personal Injury Paralegal/Prelitigation Assistant

●Utilizing the database Case and Point, I complete 25-30th new intakes each month, which consists of interviewing new clients to gather as much pertinent information about the details about the accident, the client's injuries, defendant information, insurance information, etc.

●Set up clients with doctors who are willing to work on a lien basis (if client has no health insurance or prefers to treat without using their health insurance) and routinely check on client’s treatment status.

●Independently handle 100-110 cases monthly, keeping organized by daily calendar on Case and Point.

●Act as a liaison between clients and the Attorney, addressing their needs and concerns daily.

●Process rejects, referrals, substitution of Attorney, etc. as necessary, but rarely.

●Assist in facilitating loan agreements for clients with the help of loan companies such as Flashpoint Financial, Oasis Loans, and Rockpoint Legal Funding.

●Responsible for sending out driver errands for clients who need bus passes to get to their medical appointments.

●Assist clients with filling out forms when they come into the office, or via email and mail.

●Answer questions about the entire process for clients and assist 95% of my clients with Property Damage resolution, including receiving reimbursement for loss of use, out of pocket expenses, fair settlements on total losses and repair estimates, etc.

●Present between 10-20 clients to the in-house Pain Management Team for clients who are experiencing higher levels of pain after 2-3 months of conservative medical care to be treated by a specialist who may recommend more aggressive treatment.

●Gather medical and billing records in a timely manner to ensure demands go out once client completes treatment.

●Prepare 28-38 settlement demands monthly, entering details into Case and Point to disposition the case as no longer assigned to me and reassigned to the Negotiator.

1/2017-2/2017 Adams & Martin Group Los Angeles, CA

Contract Legal Assistant/File Clerk

●Performed electronic document sorting for a massive data compilation project for a small insurance defense firm.

7/2016-11/2016 Robert Half Legal Los Angeles, CA

Contract Legal Administrative Assistant

●Performed several administrative duties for a total of 14 legal recruiters and sales associates, who worked in

both temporary and permanent staffing. Duties consisted of: performing background checks on candidates,

setting up drug tests for temporary employees, sending electronic documents to candidates for their completion, verifying candidate’s IDs who came into the office to complete the I-9 process, making stamps with stamp

machine and sending out mail, making copies, filling out, processing and faxing several documents including

expense reports, timesheets, pay rate and hours adjustments, sales credits to clients, etc.

●Acted as a liaison between candidates and recruiters, answering inquiries from candidates.

●Created and updated several reports to log and track progress of sales team’s numbers of job orders, interviews, send outs, as well as their sales amounts on a daily basis by deadline.

●Conference room set up for meetings and events weekly.

●Responsible for ordering supplies and marketing materials for the legal team.

●Assisted end users with technical issues with their computers, phones, and printers, rarely with the assistance

of the IT department.

●Answered a switchboard phone system (Shortel) for an office with over 60 lines (over 60 employees in the office).

●Mastered both MicroJ and SalesForce databases in a short period, and trained a new employee on both systems.

●Answered all inquiries from candidates and recruiters pertaining to their electronic documents, background checks,

drug tests, I-9 compliance forms, and other necessary documents being conducted and cleared; as well as followed

up with candidates who had not completed their required documentation before being placed on assignment and

kept recruiters informed.

5/2014-4/2016 Fulton County Sheriff Office Atlanta, GA

Deputy Sheriff

●Ensured the safety of inmates, the public, civilian workers and jail personnel at the Fulton County Jail.

●Processed conflict reports utilizing the Odyssey computer system as needed.

●Supervised inmates by conducting eight security rounds each shift.

●Conducted feeding and medication rounds with civilian nurses for the general care of inmates housed at the

Fulton County Jail.

●Patrolled the perimeter of the jail in police unit on a weekly rotating basis to ensure the safety of personnel

employed at the jail, including doctors, nurses, social workers, Attorneys, Judges, etc.

4/2013-4/2014 Ballard Spahr, LLP Atlanta, GA

Records Coordinator

●Created new files for IP and Litigation matters via BizIntake forms generated from the Conflicts dept. utilizing

Smead and LegalKEY databases; Created files for existing cases that are expanding, and processed requests for

file creations via LegalKEY. Then, profiled BizIntake and Conflicts Notification emails in FileSite.

●Assisted in culling files prior to file releases, and responsible for coordinating the entire file release process of

Departing Attorneys or clients.

●Processed conflicts scan report packets and profiled to FileSite.

●Sent out Engagement letter requests to LAAs weekly and profiled them to FileSite.

●Processed folders and subfolders in boxes and verified contents via print trees to ensure accuracy before shipping

closed matters Off-site; contacted off-site vendor to schedule pick-up, and performed the off-site shipping report.

●Ordered records supplies monthly and on an as-needed basis.

●Instrumental in the process of all internal office moves.

7/2006-4/2013 Nelson Mullins Riley & Scarborough, LLP Atlanta, GA

Senior Records Assistant (promotion from Litigation Records Clerk in 2007)

●Used knowledge of documents and reasonable judgment in dissemination of documents among two product liability litigation teams.

●Maintained file accuracy and upkeep through LegalKey database system.

●Assisted in the search and retrieval of critical documents in various pending cases.

●Processed expandos and folders in boxes and verified contents via print trees to ensure accuracy before shipping closed matters off-site.

● Was responsible for organizing, indexing and sending to Records Center all closed files intended to be stored in Firm’s off-site storage facility.

●Requested files to be returned to attorney from off-site storage as needed.

●Trained and Supervised new Records Clerks and Project Assistants, and provided feedback to Records Coordinators as to new hires’ progress.

●Updated Pleadings indices and completed document filing to assist the administrative teams.

●Instrumental in the process of the office move: Assisted in Purge Days, File Mapping projects, and managed various tasks, including planning and preparation of office move.

2/2006-7/2006 Best Bank, FSB Atlanta, GA

Lead Personal Banker

●Opened accounts for new and existing customers, including checking, savings, CDs, Money Markets, personal and business loans, etc. and exceeded sales goals for my branch each month.

●Answered customer questions and resolved customers issues with account discrepancies.

●Marketed banking products by in-aisle marketing and business to business presentations.

5/2005-12/2005 Georgia Council for the Arts/State of Georgia Atlanta, GA

Front Desk Administrative Assistant

●Answered and directed calls from external clients and grantees and brought guests from lobby.

●Received and logged in all incoming mail; logged, distributed and maintained all faxes; copied grant applications and grant contracts.

●Processed grant applications, grant contracts, and requests for reimbursement – entered data into the Pearl database system.

●Assisted Executive Director, Managers, Staff, and Panelists with meetings, scheduling, and various tasks.

● Performed Public Relations duties in answering inquiries of special events and updated the agency’s website on a weekly basis.

2/2004 – 12/2004 IndyMac Bank, FSB Norcross, GA

Loan Processor/Verifications Dept./Scheduling Dept.

● Verified, reviewed and scheduled retail/wholesale residential loan applications based on various

states compliance regulations codes and lending laws.

●Verified work history and salary of loan applicants based on information supplied on loan applications for conventional, VA and FHA loans.

●Scheduled closings once underwriters approved the mortgage loans.

6/2003 – 1/2004 Clark Atlanta University Atlanta, GA

Graduate Student in the Master of Science degree program

6/2002 – 5/2003 Constella Group, Inc./Centers for Disease Control & Prevention Atlanta, GA

Document Control Specialist/File Manager

● Received and reviewed laboratory registration applications for certification and transfer forms for

over 400 facilities transferring select biological agents that are harmful to human health.

●Assigned accession numbers to each document for tracing purposes.

●Verified files were in database utilizing Microsoft Access.

●Answered inquiries from a diverse team of microbiologists/inspectors concerning files in database and file cabinets.

●Processed approved applications and supporting documents.

●Answered phones, filing, faxing, data entry, and other administrative duties.

●Trained new hires on all levels of the Select Agent Program, the file management system, databases, and the use of each, as well as security procedures for storage of secret documents.

9/2001 – 5/2002 Analytical Services, Inc. Norcross, GA

Environmental Laboratory Chemist/Analyst

●Analyzed a daily average of 24,000 ml of wastewater for several major commercial and private

companies in Georgia utilizing Standard Operating Procedures while performing a variety of chemistry tests.

●Performed several primary and back-up tests as assigned.

●Calculated results for each batch of samples.

●Reported results efficiently utilizing Laboratory Information Management Systems (LIMS).

●Wrote Corrective Action Reports for any results out of acceptable range limits. Repaired instrumentation.


Savannah State University Savannah, GA

Bachelor of Science, Environmental Science

Graduated Magna cum Laude

University of Georgia Athens, GA

Paralegal Studies Certificate

Additional professional activities

Toastmaster’s International Club member from 2001-2007, Professional Business Etiquette class at New Birth Missionary Baptist Church (2002-2003).


LegalKEY database (advanced proficiency), SMEAD database, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, Publisher), Lotus Notes 4.6, Laboratory Information Management Systems (LIMS), SQL database, and the ability to type 40 WPM. Security clearance: Secret Clearance was active from 2002-2007, Notary Public for the state of Georgia, 40-Hour HAZWOPER certified.

Volunteer experience

Physician Assistant’s Aide in the breast clinic at Grady Memorial Hospital from 6/1996 until 8/1996; PEER Mentor at Savannah State University (1997-1999); Meals on Wheels volunteer (2010-current); Hosea Feed the Homeless volunteer (2007-current).

Awards Received

Thurgood Marshall Scholar, graduated Magna Cum Laude, Oak Ridge Institute for Science Education (ORISE) Scholar/Intern, HOPE scholarship recipient, Regent’s scholarship recipient, Judge William Cooper scholarship recipient, and a Women’s Chamber of Commerce scholarship recipient. All received in college.

References Available Upon Request

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