DURGA

QUALITY ANALYST/ QA TESTER

E-Mail ID:ac88hy@r.postjobfree.com

Contact No# 469-***-****

PROFESSIONAL SUMMARY:

6+ years of professional experience in Software Quality Assurance on various domains like Sales Force CRM, Retail and e-Commerce with Manual Testing, Automation Testing, Mobile Application Testing, Web Testing which includes Functional Testing, Regression Testing, User Interface testing, System Integration Testing and End to End Testing of enterprise with both web-based and Windows-based applications.

Experience in Mobile Testing [iOS and Android] for the applications functionality

Expertise in developing Test Strategy, Test plan, Test Scenarios, Test case Design, Test Reports using Business/Functional requirements for both Manual and Automated tests

Expertise in Requirement gathering, Analysis, Planning and Testing.

Strong knowledge about USA health care IT domain and worked in Payer, Provider, Clinical IT, Pharmacy benefits, Membership & Eligibility and Claims related projects

Expertise in defining QA Strategy, Estimates and future roadmaps with onsite & offshore working model

Analyze Business Use Cases, User Interface Specifications, and User Requirement specification documents

Expertise in QA Methodologies like Waterfall, V model, RUP, Spiral and Agile with scrum methodologies with good understanding of SDLC & STLC

Good Experience in Smoke testing, Security testing, Sanity testing, System Testing, Integrated Testing, Compatibility, Cross Browser and GUI Testing.

Expertise in running Test Scripts from Quality Center/ALM on different hosts.

Experience in using test management tools like ALM 11.0 (Application Lifecycle Management) and QC 10.0 (Quality Center). Have hands on experience in other bug tracking tools like Bugzilla

Extensive experience in Client/Server and Web Application testing using black box

Experience in Localization Testing

Strong knowledge of Performance Testing Life Cycle from Requirement Analysis to Go-Live

Very good knowledge in Performance testing tools- HP ALM Performance Center & Load Runner

Good Experience in tracking Defects, reviewing, analyzing and documenting.

Preparation of Daily & Weekly execution status report and Defect report.

Involved in Constant Client Interaction for Product Support.

Conducting Verifications and Validation Activities.

Having excellent communication and interpersonal skills.

TECHNICAL SKILLS

Testing : Manual,Security, Functional, Agile,Sales force Backend Device,Selenium, CRM tool,Automation, SAP, server side Testing Exp.

Database Administration: ORACLE 10g/11i, SQL 2008/2012

Development Software: C,C#, Sales Force, Java, Groovy, JavaScript, C#

Operating Systems: Windows XP, Win7, 8.1,10, iOS

Web Technologies: Unix HTML, XML, Java, .Net, JavaScript, Groovy Scripting

CRM Tools: Sales Force, Green Rope

UX/UI Design: Pidoco, User Testing, Power Mockup, web demo. balsamiq,(X)HTML, CSS

Content Management Tools: Word Press 4.3.1, Joomla!

Version Control Tool: SVN, CVS,Clear Case, Lotus Notes, ANT,Team Foundation server, GIT Visual Source Safe 6.0, SharePoint

Tools /IDEs: Eclipse, Edit plus, Ultra EDIT, JMeter, Shark Tool, MS Excel, QTP, Selenium, MSWord, PeopleSoft HRMS, HP Load Runner, Jenkins, Maven

Defect Tracking Tools : HP Quality Center ALM 11.0, JIRA v6.4, CASE Management Tool Bugzilla, Clear Quest, QMetry

Device Testing: iPhone, Black Berry, IPad, Dell Devices (Diesel, M6800, Goliade, Salado

Training Taken: SharePoint 2010, PeopleSoft HCM

WORK EXPERIENCE

#1 Walgreens Deerfield, IL Feb 2018 to till date

Project: Rx Renewal

Description: Prescription Management system allows pharmacist to do an intake for the patient and data entry. Pharmacist can do a data review by comparing the details that has written on the prescription. This application allows patients to get the discount on few drugs and offers primary and third party plans so that patients can get benefited. Application can be accessed by Manager, Pharmacist and Technician. Prescribers can register in the prescription management system application in order to prescribe the drugs for the patients. This application contains all the prescriber, patient and product details including the stock.

Roles and Responsibilities:

Attending sprint planning and grooming meetings to get details of functionalities planned for implementation as part of agile environment.

Analyze the requirements and come up with all possible scenarios to develop test cases.

Communicated with product owners to get clarification on questions related to functionalities

Gather test data and filter the data to ensure thorough validation of all the functionalities in all possible ways

Developing SQL queries to communicate with Oracle DB to perform Database validations.

Using SOAP UI for web service testing. Able to create SOAP and REST projects and send request and validate the responses in both XML and JSON formats.

Developing test automation scripts using selenium web driver with cucumber framework (BDD) for desktop and mobile applications.

Used Appium for mobile automation and used UI Automator Viewer(Android SDK tool) for identifying the mobile UI element extended paths.

Used both Android emulator as well as real devices for running mobile test scripts.

Developing automation scripts in selenium with Java for Database validations using the concept of JDBC.

Performing regression testing on new builds by running selenium regression test suit on different environments.

Analyzing extent reports after test execution to identify failure test cases and submit it to automation scrum master.

Implemented Failure test cases execution with help of Web driver listeners in Selenium

Automated update of test cases status after automated test case execution through selenium script is in progress

Used Load Runner for testing performance aspects of application. Able to work various components of Load Runner like VUGEN, Controller and Analysis.

Logging defects in Jira with all the details like screenshots, steps to reproduce, application and server logs.

Investigate on issues by looking into application logs collected in logstash using Kibana.

Maintain Confluence pages with test details for each sprint. Also maintained documents with necessary screenshots for UAT.

Environments: Agile, JIRA(Agile Project Management Tool), Selenium WebDriver, TestNG, Eclipse, Java, Java Script, Sql, Behavior Driven Development(BDD), HTML, XML, JSON, web services/API(SOAP UI), Load Runner(Performance Testing Tool).

#2 Bank of America Irvine, CA Sep 2017 to Jan 2018

Quality Analyst

Description: It is a Windows enabled application. It consists of Derivatives: Bonds, Stocks, Interest Rates, Forex, Commodities and Temperature. Derivative-Products consist of Swaps, Forwards, Futures, Options, etc. In this Traders like Hedgers, speculators and Arbitrageurs.

For the above agreements, we do testing under each and every functionality flowing or not and using the trades. We specifically test these sub-applications Reset-manager, Trade Editor, Netting, and Trade Events Monitor. After this the code will be deployed from deployed from development region to the test region and testing team is notified through a release notes.

Roles and Responsibilities:

Actively participated in requirement gathering from end users, responsible for writing functional Specifications and design documents.

Involved in creation of Test plan and responsible for creating Test cases from the functional Requirements

. Developed functional and regression test cases using Selenium web driver integrated with Java

Responsible for testing and executed Selenium test scripts of an application on different browsers and checked compatibility employing Selenium.

Used SVN Tortoise for project repository and versioning control.

Worked on UAT testing by creating new business users, setting up all the required data, preferences and required permissions.

Performed regression testing on applications updated with bug fixes.Designed Hybrid Automation Framework using Selenium from scratch.

Logged defects using Bugzillaand JIRA followed up with testers and developers until fixed/closed.

Developed Test Cases in spreadsheet and uploaded them to Quality Center, executed them in QC/ALM.

Configured Selenium WebDriver, testNG, Maven tool and created selenium automation scripts in java.

Conducted GUI, Functionality, Integration, User Acceptance testing and Regression Testing.

Prepared reports on defects generated during test execution daily.

Executed the test plans on web and mobile (Apple & Android) as per requirements using Appium tool.

Developed automation script for mobile applications using Appium, Java

Environment: Selenium Webdriver, Appium, TestNG, Maven, JIRA, TortoiseSVN, Java, XML, Windows, SQL queries, Eclipse, QC/ALM, Data Driven framework, Hybrid framework, Jenkins, SQL, Oracle.

#3 AT &T Dallas, Texas Jun 2017 to Aug 2017

Sr. Quality Analyst (Team Size -11)

Project: Mobility

Description: The AT&T Certified Solutions Catalog (CSC) is an online catalog of small business and enterprise applications that have been independently tested on the AT&T wireless network. Applications that successfully complete our free Solution Certification process are automatically published to the catalog.

The Certified Solutions Catalog is an assurance of quality that provides positive exposure of your app to business customers as well as the AT&T enterprise sales teams.

Roles and Responsibilities:

Analyzed Business Requirements and Involved in developing comprehensive system test plan and created the test cases translating the technical requirements into verifiable and testable scenarios.

Develop User Acceptance Testing.

Prepared Test Scripts, Test Plan for Android Handheld Devices and Web Portal for Terra Renewal, as the developer Releases latest build.

Acted as Business Analyst for Terra Renewal business requirements and clarified checkpoints

Performed hands-on functional and technical expertise in the analysis, design, development, implementation, and maintenance of business processes and applications Analyzed business requirements and clarified checkpoints with Business Analyst.

Analyzed business requirements and clarified checkpoints with Business Analyst

Created Test Scripts and written and Test Cases Using Excel.

Developed Test Matrices on a weekly basis for senior management and send them status Report

Involved preparing bug reports from Issue Tracker.

Identified and documented all issues and defects to ensure application software functionality updating Project Log on daily basis for Product Managers and Developers.

Attending weekly meeting and walkthroughs for project updates.

Responsible for testing all kinds of reports like testing data grouping, categorization, custom PDF reports, exporting files.

Worked closely with different teams to analyze the requirements and developing the test cases.

Developed Manual Scripts that includes boundary, compatibility, functionality, usability and end-to-end testing in different Environment.

Co-ordinate with various teams to set up environments for each level of testing includes System, Integration/Regression and Acceptance.

Executed the test cases for both functional and GUI testing in the Regression suite.

Responsible for identifying test data and environment needs for each level of testing

Responsible to perform Smoke Test and Clarity Test for each test effort and document results

Responsible for tracking and closing defects using Rally during SIT/UAT.

Performed manual testing as well as Automation Testing.

Tested application in Development, Staging and Production Environments.

Environment :Issue Tracker, .NET, Oracle, VB Script, XML, HTML, DHTML, SQL Server 2008, IE 8.0, Windows (XP/2000/2003)

#4 Universal Electronics Santa Ana, CA Aug 2016 to May2017

QA Analyst

Description: SMPS is a Web based Ecommerce application for developed for online shopping. The Administrator for this Ecommerce platform creates the products and the partners for the product and assigns the product a unique activation number. A user must initially make a registration to login. He must enter the unique activation number to be registered. Once registered, user can purchase the available products online. Media provisioning system allows users to register and upgrade the application features based on the user profile retrieved from the server (Media Provision Server). The Ecommerce application contains a set of features which can be enabled / disabled on fly. The user purchases the features using the Feature Purchase web application.

Roles and Responsibilities:

Test Planning & Estimations for Ecommerce scope and process lines, POS (Point of sale).

Review and Analyze the Business Requirements in a Black box testing process.

Extensive experience in content management tool like word press, worked on HTML 5, CSS.

Consult with the Ecommerce project team regarding the testing of complex software applications and modifications for the POS transactions.

Created Test Plan and Test strategy for different releases with compliance 508 testing.

Designed and executed test Cases in QC for each release for various POS scenarios.

Performed the Content management System testing like Test your site to ensure that all pages display correctly, links go to the specified address, for the search functionality,for the resolution and images are not broken testing.

Collaborate with Technical Lead for integration testing; review integration test plans/results including compliance testing,

Performed Batch Testing

Performed web services testing SOAP UI tool.

Maintained the projects in Quality Center based on release calendar.

Test case execution in System Test environment and defects logging in defect tracking tool. Generate the testing status reports including defects information.

Reviewed the business scenarios with Business SMEs and project team.

Conducted GUI, Functionality, Integration, User Acceptance testing and Regression Testing.

Communicate and co-ordinate with offshore team in onsite-offshore delivery model to complete the testing.

Involved in triage meetings on a daily basis to discuss open defects, their severity and business priority leading to sign-off.

Generate reports for the defect tracking, test project metrics, test process improvement for management review.

Performed testing on Java application for image processing

Conduct review meetings with the developers, business and sponsors and get their Approvals.

Provide testing sign offs as per the entry/exit criteria.

Environment: Ecommerce platform,Manual Testing, Rest Web services testing, Quality Centre, Quick Test Pro,Clear Case,Postgres SQL, Windows XP/2000, Java,Load Runner, Angular JS

#5 Comerica Bank Livonia, MI Nov 2015 to July 2016

Software Consultant

Description: The Company offers a full range of commercial and consumer banking products, investment and brokerage services, insurance products and investment banking needs to customers. This Business Bank provides companies of all sizes with an array of credit and non-credit financial products and services. The Retail Bank delivers personalized financial products and services to consumers. Wealth Management serves the needs of high net worth clients and institutions.

Roles and Responsibilities:

Participated in Knowledge Transfer Sessions for understanding the functionality.

Performed Black box testing.

Worked on GUI testing and worked on positive and negative testing.

Created Test data sets for positive and negative testing; verifying the Test Data given by the client.

Prepared detailed test scripts, Attended daily Scrum Meetings.

Performed Automation testing using Selenium IDE.

Executed the automation scripts on multiplatform using Selenium Grid.

Coordinate testing efforts across teams and track status of defect.

Performed Manual and Automated test scripts execution through Quality Centre.

Fixed all previous failed test cases and checked in performance.

Coordination and submitting team reports, such as capacity reports and team plan, and other necessary documentation required from the team.

Participating in peer review committees for all team members and coordinating merit review process for team members.

Articulating and promoting the team’s work to the onsite team.

Experience in working on UNIX, developed Shell scripts.

Environment: Selenium IDE, Grid, Quality Centre,Clear Case,Unix, Shell Scripting, Agile Scrum,TDD (Test Driven Development) methodology

#6 Client: State of California, Sacramento, CA Sep 2013 to Oct2015

Role: Quality Analyst

Description: CalHEERS is the web-based system that will determine eligibility and facilitate plan enrollment for Exchange health plans, federal subsidies, and for MAGI* Medi-Cal. An applicant or application Assister or Agent will input information, and CalHEERs will complete an electronic verification (income, social security identification, etc). Barring problems, the applicant will be enrolled without any additional follow-up.

Responsibilities:

Involved in manual testing that includes functional testing, User interface testing, and regression testing methodologies.

Participated in application analysis, test strategy development, test case creation, test script development, test execution, defect tracking and reporting

Write automated test scripts using Selenium web driver 2.0 using Java, QTP for end to end testing, Regression Testing for reach maintenance release

Write automated test scripts using Java in Selenium web driver for regression and feature releases.

Write Automated Build Validation test scripts and execute for each build prior to upgrade from Assembly Test environment to System Test and User Acceptance Test environments

Execute 508 compliance testing using JAWS

Developing Traceability matrix, test cases after analyzing the functional specification and Use case documents.

Execute Autosys Batch jobs for data transition to 3rd party financial management (ABE) system for payment notice

Validate Notices for Eligibility, Manual Enrollment and Auto Enrollment

Defect logging and monitoring using ALM for clients and internal defect tracking systems using for the team.

Initiated test design, execution analysis and tracking activities.

Environment: HP ALM 11.0, Selenium Web Driver 2.0, QTP, Windows, UNIX, SOAP UI, SQL Server, PUTTY, WINSCP, Power Mapper Sort Site, HTML and Autosys

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