Tawanda White

Indianapolis, IN, ***** United States

317-***-****

ac88f4@r.postjobfree.com

WORK EXPERIENCE

Paychex Inc Indianapolis, IN

Dedicated Service Representative Oct 2016 – Nov 2018

Compiled statistical reports, statements, and summaries related to pay and benefits accounts, and submit them to appropriate departments.

Prepared and balanced period-end reports, and reconcile issued payrolls to bank statements.

Provided information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.

Reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.

Researched invoicing concerns and coordinated with Sale’s operations personnel during resolution.

Computed wages and deductions, and enter data into computers.

Paychex Inc Indianapolis, IN

Senior Payroll Specialist Jun 2016 – Oct 2016

Processed paperwork for new employees and entered employee information into the payroll system.

Computed wages and deductions, and enter data into computers.

Processed and issued employee paychecks and statements of earnings and deductions.

Compiled employee time, production, and payroll data from time sheets and other records.

Issued and recorded adjustments to pay related to previous errors or retroactive increases.

Keep informed about changes in tax and deduction laws that apply to the payroll process.

Post relevant work hours to client files to bill clients properly.

Researched and resolved billing errors and disputes.

ResCare Workforce Services Inc. Noblesville, IN United States

Placement Data Specialist Oct 2015 – June 2016

Maintained the organization of resource databases utilized to effectively research and organize documents and information needed for verification purposes.

Monitored database used to track placements.

Researched and verified employment history to confirm financially viable placements.

Assisted in implementation and validation of data retrieved from a plethora of sources.

Organized and exhibited data using a clear and concise method.

Knowledge Services Inc. Indianapolis, IN United States

Case Manager for ResCare Inc. June 2015– October 2015

Interpreted and explained information such as eligibility requirements, application details, and applicants' legal rights.

Check with employers or other references to verify answers and obtain further information.

Prepared plans of action to guarantee successful employment transitions for clients.

Referred applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.

Provided applicants with assistance in completing application forms such as those for job referrals or various other social services.

Populus Group LLC. Indianapolis, IN United States

Data Technician October 2014– March 2015

Performed data entry using word processing, spreadsheet or database commands and formats material as required.

Entered, revised and/or combined materials such as medical records, numerical data, and preformatted data retrieval information.

Created data directories/subdirectories for file and reported generation retrieval purposes.

Reviewed discrepancies in data received, requests clarification, and performs data verification routines in accordance with company procedures

Interacted with departmental and other staff on matters affecting data and publications flow and made recommendations for improvement or enhancement to job processes to ensure standards in data entry, collection and retrieval.

Cardone Record Services Inc. Chicago, IL United States

Document Imaging Technician November 2013– October 2014

Responsible for the preparation, scanning, and indexing, of all medical record documents to ensure the timely and accurate availability of patient information.

Scanned and indexed documents using the flatbed scanner or indexes documents utilizing batch indexing

Verified images were correct and legible when scanned into the imaging system.

Prepared medical record documents prior to scanning.

Identified and scanned documents according to policies and procedures

Maintained productivity according to communicated standards at all times

Acosta Medical Testing Corporation Hammond, IN United States

Program Administrator/Administrative Assistant February 2010– Apr 2012

Operated office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

Answered telephones and provided information for customers, take messages, or transfer calls to appropriate individuals.

Set up and maintained paper and electronic filing systems for records, correspondence, and other material.

Accounts receivable; collected current and past due balances from clients. Set up payment arrangements.

Opened, read, routed, and distributed incoming mail or other materials and answer routine letters.

Composed, typed, and distributed meeting notes, routine correspondence, and reports.

Coordinated, scheduled, and dispatched DOT and Non-DOT drug testing for customers via telephone, and through email.

EDUCATION

INDIANA WESLEYAN UNIVERSITY Indianapolis, IN United States

Masters in Accounting, October 2019

INDIANA UNIVERSITY Bloomington, IN United States

Bachelors of Art in General Studies, May 2007

IVY TECH COMMUNITY COLLEGE East Chicago, IN United States

Certificate in Bookkeeping, December 2013

ADDITIONAL SKILLS

Proficient in using Microsoft Word, Excel, Outlook, Access, and QuickBooks

Customer Service

Accounts Receivable

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