C: 403-***-**** Calgary, AB E: email@example.com
HUMAN RESOURCE PROFESSIONAL
Strategic, innovative and culturally diverse Human Resources professional with experience in planning, developing, implementing and evaluating HR programs and policies. Skilled in providing key analytic support and guidance to organizational needs and creating effective solutions that result in maximized efficiency and reduced overhead. Exceptional interpersonal capabilities and written/verbal communication skills and highly adept in reviewing internal company processes to advise on any improvements which could be made for utmost efficiency.
Additional areas of skills/expertise include:
Excellent organizational skills
Excellent interpersonal skills
Flexibility & Adaptability
Ability to multitask and prioritize daily tasks
Excellent knowledge and use of Google suite
Benefits & Compensation
Budgeting and Strategic Planning
Employee Recruitment & Onboarding
Reporting & Analysis
Excellent and thorough Microsoft Word (2010 / Windows 7) knowledge with extensive understanding of the use of PowerPoint, Excel and other MS software and packages;
RELEVANT PROFESSIONAL EXPERIENCE
Office Manager/HR Generalist August 2016 – March 2019
Apis Partners Africa Limited
Coordinated on-boarding and orientation plans for newly hired staff
Spearheaded employee recognition activities like employee birthday messages, employee achievement recognition and driving employee engagement programmes.
Exceptionally managed HR functions including payroll and benefits administration and assisted with compensation and pay rate reviews for employees.
Partnered with senior management to create and communicate HR policies and procedures; created group benefits databases; and developed orientation, training and incentive programs.
Proactively reviewed employee complaints and ensured accurate and timely documentation of the concerns or issues
Recommended reviewed learning sessions to promote employee engagement and development.
Reviewed SLAs and ensured their compliance with company standards.
Initiated and planned strategic development sessions for staff including annual retreats, town hall meetings and training sessions on new office systems/software.
Maintained strong relationships with vendors while managing annual budget and
Tracking schedule of company's Diversity & Inclusion events.
Handled refurbishment/procurement and facility management.
Business Management Consultant June 2015 – June 2016
Bayer Healthcare Nigeria
Conducted research to determine efficiency and effectiveness of managerial policies and program
Conducted assessments and propose improvements to methods, systems and procedures in areas such as operations, human resources, records management and communications
Conducted quality audits and develop quality management and quality assurance standards
Bridged communication gap between management and employees by providing consistent feedback to management on people issues and industrial relations across all clients site.
Identified and evaluated business growth opportunities for management
Developed effective working relationships with staff, management, and clients
Drafted business plans and proposals for clients
Assisted in streamlining hiring, training, and firing processes
Introduced employee appraisal system in order to detect where improvements are required.
Developed strategies around employees to ensure engagement is consistent.
Admin/HR Officer January 2014 – December 2014
Prestige Private Schools, Nigeria
Majorly involved in the recruitment of teaching and non-teaching staff, provided staff training and development, and managed employee services such as health and safety.
Served as the liaison between teachers, staff and school administrators.
Operating pay and benefits policies.
Consistently maintained high levels of quality assurance, including subject evaluation and subject approval procedures
Administered the 'student lifecycle' from registration or admission to graduation or leaving
Drafted and interpreted regulations and dealt with queries and complaints procedures.
EDUCATION & CREDENTIALS
Master of Science: Human Resource Management and Development, 2013
Salford Business School, University of Salford, United Kingdom
Bachelor of Arts: English Language, 2010
Covenant University, Nigeria
CHRP, 2019 (In view)