Manager Customer Service

N O R A A L C A R A Z

O F F I C E M A N A G E R

***** ******* **. ******* ** 92804 714-***-**** ************@*****.*** P R O F E S S I O N A L P R O F I L E

Ambitious, motivated, and results oriented Office Manager with over 15 years of experience in the areas of accounting, scheduling, purchasing, and staff and business management. Successful in developing systems and procedures for the betterment of the business. Committed to cost effective management resources and quality performance. E D U C A T I O N

BUSINESS CERTIFICATION

Accounting, General Office

Webster Career College / 9/83-6/84

DIPLOMA

Paramount High School / 1978-1981

S K I L L S / E X T R A S

Microsoft Office

QuickBooks

Bilingual English/ Spanish

Basic Accounting Certification

07/2008

Promotes Leadership Skills

E X P E R T I S E

Accounts Payable and

Accounts Receivable

Strong Customer Service

Market Sharp

Collections

Financial Reporting

W O R K E X P E R I E N C E

OFFICE MANAGER

American Vision Windows / Orange, CA / 10/2008 – 01/2018

Worked directly with Director and Project Manager.

Responsible for all new hire paper work, medical benefits, and training different departments such as: Accounting, Schedule Coordinators & Purchasing Department.

Ensured company expenses and sales projects do not exceed forecast and sales budget.

Oversaw scheduling for Logistic Department & coordinated sales leads for Sales Representatives.

Oversaw scheduling of in-home re-measures and installations.

Payroll, Accounts Payable & Receivables. Prepared company invoices, memos, and financial statements.

Ordered all office supplies and coordinated all office events. OFFICE MANAGER

Bodycote Thermal Processing / Santa Ana, CA / 03/2001 – 06/2008

Worked directly with Plant Manager.

Responsible for all in office HR duties, such as new hires, benefits & training.

Invoicing, accounting, payroll administrator & customer service.

Coordinated with vendors & customers.

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