Sales Representative Customer Service

Maneli Sarani Azar 916-***-****

Cordova, CA ***** ************@*****.***

SUMMARY

Sales representative known for delivering friendly service and personalized attention to all customers. Contribute to achieving branch sales goals by recommending products and services that meet customer needs. Solid knowledge of retail regulations and compliance matters; adhere to security and compliance procedures for protection of cash and other assets. Excellent customer service, handling customer transactions, referring branch credit options and balancing cash drawers. Seeking to perform the Teller I position in a bank where I can utilize my knowledge of sailing products and procedures.

PROFESSIONAL EXPERIENCE

Sierra College

Student ambassador August 2018- present

Major Accomplishments: Give a positive experience to a prospective student and give motivation to help them engage with the college. Built strong solution selling and relationship with students. Improved the ability to communicate professionally and effectively with group of students.

Planned and complete daily assigned tasks with deadlines.

Provided courteous and efficient service and if possible, tried to comply with each and every student request.

Helped students’ college applications, class registrations, Financial aid applications, and their loan.

Maintained confidentially and integrity of the student information.

Performed duties and special requests as assigned by management and client.

Swarovski

Sales representative March 2018- present

Major Accomplishments: Primary responsible is to take excellent care of the customers by satisfying each customer's needs and exceeding their expectations. Nominated as an employee of the month during the holiday season by opening 30 credit card per month on average. Assisted team members when necessary in handling cash registers, organizing inventory room, labeling products, and clean-up.

Quickly established credibility with client and remembered over 50+ named of regular, creating a friendly rapport with customers.

Assumed a leadership role in the absence of the supervisor and maintained the branch operations and procedures.

Educated customers on online service offerings and mobile apps. Helped customers access technology to enhance their experience via multiple self-service channels.

Earned ‘Employee of the month” award for going above and beyond in assisting coworkers and customers.

Balanced register completing accurate cash and credit transactions.

Abled to multitask different sales goals efficiently, and consistently improving level of customer satisfaction and recognizing cross-selling opportunities.

Sheikh Jewelry

Sales representative July 2017- January 2018

Major Accomplishments:

Ensured proper presentation, organization, and storing stock.

Managed administrative work such as filing, inventory, and customer follow-up.

Identified customer needs and recognizing sale opportunities.

Accurately processing payments and maintaining all coupons, receipts, and checks with correct end-of-shift totals.

Maintained positive customer complaints.

Manel Design

Founder-CEO February 2011- September 2016

Major Accomplishments:

Scheduled client fitting and deliveries on four different branches.

Created brochures, public relations/press materials and promotional products.

Showed collections and assisted sales team in line presentation.

Created the bestselling collections, and made the product availability feasible in different areas.

EDUCATION

Bachelor of Art, Architecture, Azad University, GPA: 3.52/4.00

Bachelor of Science, Textile Engineering, Azad University, GPA: 3.52/4.00

College student, Computer Science, Sierra College, Currently enrolled

Skills

Platforms: Windows 7, Windows 8, Windows 10, Windows 2012, and Mac OS, Linux

Tools: MS CRM, MS-Office, Excel, Word, Power Point, Microsoft Project

Hardware: Printer, Smart phones,

Language: Farsi, English

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