Michael J. Kougl

479-***-****

**** * ******* ******

Rogers, AR 72758

ac88bk@r.postjobfree.com

Objective– to secure a position with a growing company that will allow me to expand my knowledge while I in turn help the company to grow and prosper.

Accomplishments!

January 2016 to present

PTO/Discount Card Team N28

Accomplished corrections and follow ups while working with Regional HR directs, Market HR mangers, personal managers (for field and Distribution centers), E-commerce, and Home Office. Ensure all resolutions are fair to associate and Walmart. Worked quickly to Identify issues with system and work to resolve all opportunities. Recovering and reinstating PTO issues. Successful in ensuring vision center managers are accruing correctly and make corrections as needed. Prioritize work load for team to ensure absolute efficiency.

June 2014 to January 2016

Wal Mart Customer Relations Agent

Successfully resolving customer service complaints and priority service while staying within the guideline and policies of Wal Mart by meeting all metrics required.

**Member of the shared service benefits enrollment program team 2014-2015 benefits

**Member of compensation team 2015 wage adjustment.

December 2013 to June 2014

Walmart DC 6094, PE Driver order filler NC

Quickly filled orders for stores of non-conveyable products. Safely drive forklift to required spots to pick product and fill orders on pallets; lifting 20 to 100 lbs. 2000 time a day. Working to keep inventory accurate by scanning, entering, completing and registering all product while placing correct scanning labels on pallets.

August 2011 to November 2013

PCT and Licensed CNA, Monitor Tech. AR 050374860911E with Mercy Hospital of NWA

Providing excellent direct patient care including all processes related. Ensured a safe environment of care for patients, visitors, and staff. Successfully monitor all cardio patients’ heart rates and rhythms keeping all DR's and RN's informed of all abnormalities.

November 2006 to August 2011

Kougl Insurance

Helping families by representing and selling Property Insurance, Casualty Insurance, Life Insurance, Medical Insurance, and Financial Services representing Farmers, AETNA, Assurant Health, Mutual of Omaha, Delta Dental, Zurich, American, Colonial, and Lincoln. I achieved Diamond status as a career agent by becoming their top producer. I achieved top producer of Life Insurance, Property and Casualty Insurance and Health Insurance. I successfully recruited new agents while keeping them motivated and educated while meeting their sales goals. Responsibly managed the entire office while overseeing all training and employee performance reviews and ensuring all employees followed strict company guidelines. I continued my education by attending all training and university classes.

April 2004 to November 2006

Next Generation Residential – Vice President of Construction – Fayetteville, AR

January 1990 to August 2004

Davis Realty – Real Estate Firm Manager – North Sioux City, SD

August 1986 to December 1989

Long Lines/MCI Telemarketing – Manager – St. Bluff, IA

Education

RMSR Number: 99392014

CNA License AR 050374860911E

Health License 29867

Life License 298678

Casualty License 298678

Series 6 License 298678

Series 63 License 298678

Variable License 298678

Property License 298678

University of Farmers- Bachelors

General Contractors License

Licensing Continuing Education – every year

Northwest Arkansas Community College – fall 2005 to fall 2013 – studies Pre-Med

Various Continuing Education Courses related to business – 1992 to 2004

Motivational Law and Ethics – 1992 to 2004

Jefferson High School; Jefferson, SD – graduated May 1986

Associations

Sioux City Board of Realtors – Sioux City, IA

NAMSR Member #99392014

Recognitions

Farmers Silver Award – 2009/2010

Farmers Century Life Award – 2009/2010

Farmers Blue Vase Award – 2009/2010

Assurant Top Producer Award – 2006/2007/2008

Special Recognition for Outstanding Sales Production – 1990 to 2004

Broker’s License – Iowa, Nebraska, and South Dakota

Small Businessman of the Year – 2004

Community Activities

Big Brothers / Big Sisters of Northwest Arkansas

Mankind Project – 11 trainings

Watch Dog Dads

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