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Sales Financial Analyst

Warren, Michigan, United States
April 27, 2019

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Financial Analyst with over ** years of experience supporting business solution software and analyzing business operations. Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of your company


Financial Analyst, WestRock, Norcross, GA, April 2016-July 2018

●Serves as the principal technical liaison for the sales management team on transactional commission issues

●Validates individual Sales Associate’s Commission Payments according to the Sales Commission Plan

●Verifies that all calculations and submissions to Hub Accounting are accurate

●Generates reporting, and administers the commissions database

●Maintains account adjustments and other aspects of the account data for the Sales organizations

●Develops process improvements to increase efficiency and accuracy

●Researches compensation plan inquiries in a timely, accurate, and customer-centric fashion

●Prepares ad hoc reporting presentations

●Initiates and maintains effective controls and management to ensure integrity of sales commissions

●Implements, maintains, and updates systems and processes critical to the reporting and tracking of compensation or sales team metrics

●Develops and maintains written process documents needed to effectively manage all field sales compensation-related processes.

●Subject matter expert providing the appropriate training in QlikView for sales reps so that they can use the tools available to maximize both WestRock’s and their own earnings

Created training material to show sales reps the benefit of selling White Top boxes resulting in a 20% revenue increase of the product and a 30% increase in commissions over a 4 month period.

Financial Analyst, Verizon Wireless, Alpharetta, GA, March 2009-December 2014

●Maintain the accuracy of commission payments and statements

●Monthly analysis of employees’ sales and commissions trends to determine sales patterns and future commissions structure

●Analysis of contractual agreements to insure adherence to the compensation plans

●Testing of systems changes to implement new products, pricing and commissions payouts

●Resolve payout discrepancies by making sure payments computed correctly and paid to the correct employee

Reduced discrepancies by 30% by creating a step-by-step manual on how to submit discrepancies.

Created spreadsheet to simplify trend analysis of employees’ commissions resulting in more accurate analysis and reduced analysis time by 20%.

Revenue Assurance Coordinator, Verizon Wireless, Alpharetta, GA, April 2006-March 2009

●Analysis of billing statements to insure accuracy of billing

●Determine root causes of disputed bills

●Creation of billing changes and testing of billing charges

Business Account Coordinator, Verizon Wireless, Alpharetta, GA, August 2004-April 2006

●Take inbound calls from national business customers to troubleshoot billing problems

●Analyze existing equipment and rate plans and suggest changes to optimize customer experience

●Subject matter expert on equipment and rate plans

Commercial Cost Accountant, Ackerman Security Systems, Atlanta, GA, April 2001-March 2002

●Costing and analysis of commercial systems installations

●Analysis of P&Ls, balance sheets and income statements

●Commissions computations

●Billing of commercial accounts

Internal Auditor, Ackerman Security Systems, Atlanta, GA, August 2000-April 2001

●Audit receivables, billing procedures and new contracts

●Budgeting analysis and forecasting


Bachelor of Business Administration, Kennesaw State University, Kennesaw, GA


Advanced in Excel (VLOOKUP, Pivot tables, Macros), Word, PowerPoint, QlikView, Sales Comp Proficient in Access, Oracle R12, PeopleSoft, QuickBooks

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