Accounts Payable, Data Entry, Customer Service

Cathy Pemberton

*** ******* **, ****** ** L*J *K* 905-***-**** ****************@*****.***

Education

OSSD Victoria Park Collegiate Institute

Experience

DISTRICT REPRESENTATIVE ASSISTANT/CIRCULATION CLERK METROLAND MEDIA NOVEMBER 2018 TO PRESENT

• call customers and carriers to resolve delivery issues

• prospect and recruit new carriers for down/opening routes

• prepare new carrier contracts/startup packages

• enter carrier information into database and assign routes

• backup Rep for vacation/illness

• answer phones and log concerns into ticket database

• deliver product to carriers/customers

• work with constant tight deadlines

REPAIR AND SERVICE CO-ORDINATOR SPEED FASTENING SYSTEMS INC, PORT PERRY JULY 2015- MARCH 2018

• Received tools from customers that require repair and log these into the database (StreamLine).

• Worked with in house technicians to order parts/services required to repair tools via purchase order.

• Confirmed pricing and availability for all orders.

• Tool part inventory- count, inventory adjustments, and manage stock levels.

• Followed up with vendors on delayed orders.

• Liaison with other branches and sales staff concerning repairs and part orders.

• Confirmed incoming shipments, make receipt entries against purchase order.

• Alert vendor and accounting of any issues with incoming shipments.

• Sorted parts for repair orders and advise technicians.

• Provided product knowledge to customers.

• Contacted customers with estimate/ once repair has been completed.

• Balanced cash, made bank deposits.

PURCHASING CLERK ADAMSON SYSTEMS ENGINEERING, PORT PERRY FEB 2013-OCT 2014

• Sourced and purchased materials required to build concert loudspeakers.

• Arranged timed/release shipments.

• Confirmed incoming shipments and make receipt entries.

• Inventory (every 3 months).

• Processed accounts payable and printed cheques.

• Reviewed and adjusted software generated time sheets.

• Arranged prepayments for materials coming from overseas. DROP CONTROLLER CABLECAN CORPORATION, GOODWOOD FEB 2011-DEC 2012

• Received work orders from Rogers Cable.

• Applied for City/Township permits.

• Requested utility mapping and markings for work order address from OOC.

• Contacted customers concerning the work to be performed and address any property issues.

• Issued work orders to drop crews and follow-up with outstanding work.

• Communicated with Rogers Cable concerning work order issues. VARIOUS POSTIONS WRIGLEY CANADA INC., TORONTO JUNE 1988-NOV 2009 DATA MAINTENANCE CONTROLLER (DMO) SAP System (FEB 2005-NOV 2009)

• Received/ reviewed and enter all product, component, vendor/customer data files.

• Calculated and enter BoMs (bill of materials) into SAP.

• Act as a liaison between the corporate DMO and local site.

• Troubleshoot SAP issues for the production team.

• Assigned UPC codes and enter data into the online catalogue, ECCNet.

• Assisted with compiling new and updating outdated process and procedure manuals.

• Audited processes and procedures for compliance and report discrepancies to the VP of Finance.

• Audited data in SAP for consistency on accuracy, making corrections and communicating errors and changes with corporate DMO.

ACCOUNTS PAYABLE CLERK AS400/SAP System (FEB 1999-FEB 2005)

• Received invoices by Canada Post and email.

• Matched invoices to pack lists and purchase orders.

• Processed invoices into database for payment processing.

• Held invoices with price discrepancy for purchasing agent approval.

• Captured discount dollars (last year in this position was able to capture $1million).

• Answered calls from vendors concerning delayed or missed invoice payments.

• Ran payment proposal report.

OPERATOR HELPER/MACHINE OPERATOR (JUNE 1988-FEB 1999)

• Operated high speed wrapping machines safely.

• Followed GMPs and SOPs.

• Trained on WHMIS and LEAN Manufacturing.

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