**** ***** **** ** ***

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Phoenix

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619-***-****

Felicia M Alston

Customer service

ac8861@r.postjobfree.com

Hello I'm Felicia and I am a people person. I'm very honest and trustworthy. Since age 16 I've worked in customer service based businesses, whether in the medical field and or sales jobs. I've been top producer of my sales teams and have won several customer service awards from previous employers. I have a clean driving record and I am felony and drug free. I enjoy challenges and working alone or in a group I thrive. Experience

January 2018 - January 2019

Customer service representative

2Completion.com

Contractor for one year answering phones taking notes and phone payments from vendors assisting the owner with all needed to run the branding company efficiently.

October 2016 - December 2017

Medical sales/csr

International marketing of America

Sold medical supplies was top producer of my team since I began working. Inbound calls with cold calls inbound took payments and notated accounts opened and closed.located in Virginia Beach.

December 2013 - January 2016

Caregiver

Barnes inc

Sole caregiver for famous inventor had cancer so I cooked and cleaned and drove to the doctor. I changed colostomy bag and administered meds 6x a day.

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October 2012 - November 2013

Customer service representative

Stream communication

Troubleshooting phones, taking payments disabling data. Answering multiple lines data entry and Microsoft word. April 2011 - October 2011

Customer service

Home Depot

Flooring department ordered customer carpet scheduled installs. Issued refund and credit open and closed store. March 2009 - February 2011

Customer service

Yougottahaveart

Managed online orders and payments issued credits for non received items. Answered calls and left notation for artist. August 2008 - February 2009

Fraud prevention anaylist

Macy's

Data entry, ran verid for identity verification. Faxed paperwork. Filed cases worked alone .

Education

1996 - 1997

Medical assistant

United education institute

Medical assistant, phlebotomy, front and back office, icd9 data entry. 10 key.

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1985 - 1986

High School diploma

Central high School

Little Rock Arkansas Central high school

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