**** ******* **** ****; Jacksonville, Florida 32216
phone 904-***-**** email firstname.lastname@example.org
SUMMARY: 15+ years achievements in human services and
business management with P&L, staff recruitment &
training accomplishments. Bachelor of Arts in business
administration. I volunteer my time writing grants for a public
charity that supports the elderly. Most of my work involves
operation of a computer… utilizing Microsoft 360 and Corel based
applications. I am a decorated veteran with 8 years
of honorable service in the United States Navy. I have expert
level skill sets in time management and setting priorities. I have
a strong and stable work history.
Employer: Community E.A.R.S.
Title: Program Manager
Location: Jacksonville, Florida
Duration: 08/2004 - Present
Job Duties: My accomplishments as Program Manager include successful interaction with diverse personalities. I hire, train and manage installers. I manage new product development which includes import, contracting, branding, development of distribution channels and utilization of relationship & inside marketing concepts, as well as marketing on social media. I have direct profit & loss accountability, which includes accounts receivable, payable, budgeting & forecasting.. For the past 15 years the company has experienced a growth rate of 45% per year.
Employer: Florida Department of Health - BSCIP-ACF Medicaid Waiver
Title: Independent Community Support Coordinator & Case Manager
Location: Jacksonville, Florida
Duration: 04/2004 – 12/2017
Job Duties: I enhanced and improved the effectiveness of home and community based
supports for persons with traumatic brain & spinal cord injuries and persons with
adult cystic fibrosis. For 15 years was responsible for the successful management
and coordination of approximately 2 million dollars in consumer Medicaid
services for up to 22 persons annually. I functioned as a 24 hour on call support
to clients, families & caregivers. The achievements involved support planning,
outcome planning & management of purchasing plans. Contracting &
development of natural & artificial support networks. Actively assisting clients to
retain their Medicaid eligibility and collaboration of efforts with DCF protective
services and adult investigation staff. I traveled monthly to homes in a 240 mile
radius. My professional Department of Elder Affairs and Agency for Healthcare
Administration credentials have been renewed in 2018 and remain current.
Employer: Little Shepherd Charitable Foundation, Inc.
Location: Jacksonville, FL
Duration: 10/2014- Present
Job Duties: Actively writing grants to support home and community based services
for seniors. I am directly answerable to the 20 member board of directors. For the
past four years I have developed specialized funding programs with several
veteran and faith based organizations in addition to major corporations to acquire
resources to benefit the elderly.
Major: Business Administration/Marketing
School: Eastern Washington University
Location: Cheney, Washington
Completion Date: 04/1993
SKILLS & ABILITIES
Expert level experience in Microsoft 360 and Corel based applications.
Direct to consumer and Business to Business sales.
Customer service / crisis- conflict management.
Time management & setting priorities.
Project coordination & oversight.
Market & product development strategies.
Product pricing, placement, positioning, and promotion.
Forecasting, budgeting, contract management.
Personnel development, training, directing and motivation.
Accounts payable and receivable.
Member Alpha Kappa Psi
Naval Expeditionary Force Medal et al
Naval Sea Service Medal