Manager Store

SHAD FULLER

**** ********* **, *** **** Atlanta GA 30318 · 585-***-****

**********@*****.*** · www.linkedin.com/in/shad-fuller-53b12912a/ To continue my career with an organization that will utilize my management, supervision and merchandising skills to benefit mutual growth and success in a store management role

EXPERIENCE

DECEMBER 2006 – PRESENT

ASSISTANT MANAGER (ASMT), WALGREENS

● Assist the Store Manager with the operation of the retail store including associates through execution of company business plans/objectives to drive sales, be profitable and provide superior customer service

● Ensure the store opens and closes at the appropriate time while confirming proper procedures are followed for cash transactions and bank deposits

● Provide leadership and development of staff in all areas of customer service and sales growth, while also insuring staff compliance with corporately mandated training programs

● Execute Human Resource activities to acquire and retain staff

● Hold associates and key holders accountable for expectations while ensuring customers are given quality customer service

● Merchandise seasonal and non-seasonal ensuring all merchandise is set up to maximize sales growth

● Interact with vendors to order ad, seasonal and basic merchandise for the store

● Analyze operating reports and make recommendations for improvement

● Keep the stock area neat and orderly, instituted a set order in all stores I managed thereafter

● Prepare and deliver sales meetings to the appropriate staff educating them on sales goals or corporate initiative

● Intervene and resolve complex customer services issues AUGUST 2004 – DECEMBER 2006

SHIFT MANAGER, TACO BELL

● Work directly under the General Manager to ensure operations are running smoothly

● Assist in training new Team Members and scheduling work shifts

● Interact with customers and manager their concerns while maintaining the highest quality of products/services

● Monitor all service equipment and supplies during shifts to make sure all things are in working condition

EDUCATION

AUGUST 2002 - MAY 2006

BACHELORS, HIGH POINT UNIVERSITY

● B.S. Education

● Minor in Recreation Sports

SKILLS

● Strength in merchandising retail items to gain store profitability

● Leadership skills along with coaching ability to motivate staff and team members but also a team

player

● Over 10 years of Pharmacy, Retail and Hospitality experience

● Dependable and Self Motivated

● Strong communication skills

PROFESSIONAL REFERENCES

Denise Bacic, Walgreens Store Manager/Community Leader Former Manager

Phone: 336-***-****

Mr. McCain, Lidl Store Manager

Former Manager of Walgreens

Phone: 336-***-****

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