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Customer Service Assistant

Kitchener, Ontario, Canada
April 30, 2019

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Andrea Strauss

Brand Ambassador

*** ********* *****, **. ******, ON N0B 2N0

Phone: 226-***-****

Profile of Qualifications

Over 15 years working as Food Ambassador working in Hospitality and Healthcare industries.

People-oriented with an extensive background in fast-paced customer service environments

Worked as cook/dietary assistant in Retirement home, deli-clerk in grocery store, cashier at Wal-Mart, Catering Assistant at Aramark.

Proficiency in: Microsoft Office Applications (Word, Excel, Outlook, Access and Project)

Strong interpersonal, organizational, communication, and time management skills

Excellent work ethic and known for developing a positive rapport with others quickly

Ability to perform repetitious work accurately and effectively manage inventories

Available to work flexible shifts, including: days, evenings, and weekends

Dedicated, friendly, and responsible – fluent in both French and English

Relevant Experience

Brand Ambassador

Greeting patrons in retail environments such as Grocery, liquor or beer stores handing out liquor and or food samples.

Setting up booth attractively at front of store so you are easily seen as patrons enter store.

Making sure allergy alert and age of majority signs are easily seen.

Explaining attributes of products and suggestions of food pairings at home for parties etc.

Encouraging customers to purchase protect for themselves or gifts.

Making sure selected product is stocked and cold ones are readily available for purchase.

Retrieving opening stock quantities from staff and appropriate signage with correct prices.

Keeping sampling booth neat and clean of debris and garbage.

Asking customers if they found everything they were looking for.

Recording survey statistics to complete post-tasting report

Cleaning, returning product to shelf, dismantling booth and getting closing numbers.

Customer Service

Responsible for opening and closing the store as well as providing excellent customer service

Operated a lottery terminal, restocked shelves, rotated inventory and reordered products

Providing customers with exemplary customer service.

Provided detailed information on products and offered samples/coupons to customers.

Andrea Strauss

Brand Ambassador

Page 2 l 226-***-**** l

Education and Training Continued

International Correspondence School (2009)

Retail Pharmacy Assistant Diploma

*Graduated with Advanced Standing (89%)

Stratford Career Institute Toronto, ON (2001)

Medical Office Assistant Diploma

* Graduated with Honours (93%)

Conestoga College of Applied Arts and Technology, Kitchener, ON

French for Business Certificate

Office Administration Diploma

Additional Work Experience

Brand Ambassador

Go Bees Marketing


Brand Ambassador

Thrive Promotions Inc.


Brand Ambassador

Karma Casting Inc.


Brand Ambassador

Brand Momentum Inc.


Brand Ambassador (Part-Time)

SDI Marketing, Southwestern, ON


Cashier (Part-Time)

Walmart, St. Jacobs, ON


Brand Ambassador

Influence Marketing, St. Jacobs, ON


Customer Service Clerk (Casual)

Alma Convenience Store, Alma, ON


Home Support Worker

We Care Home Health, Guelph, ON


Customer Service Clerk

Sood Energy Ltd., Listowel, ON


Deli Associate

Sobeys, Waterloo, ON



Smart Serve Certificate (2016-2021)

Safe Food Handlers Certificate (Region of Waterloo)-September 2018-2023

First Aid/CPR Certification (Level C and Infant)-2016-2019

References Available Upon Request



Contact this candidate