Seeking a challenging position involving trouble shooting and IT support to various companies.
University of Maryland Baltimore Campus (UMBC) – B.A. Political Science, June 2016
University of Maryland Francis King Carey School of Law – Masters in Cyber security, May 2018
Bowie, Maryland, City Hall Academic Achievement Award
Phi Theta Kappa Academic Achievement Award
Phi Theta Kappa Society
Student Achievement and Success Program
4/24/2019-Current Axelon Contractor: Digital Support Data Entry
Scan Electronic Data (physical and electronic emails)
Enter information into database such as Reccomind and Sales Force
Check for accuracy and completion
Filing and organization
Basic IT trouble shooting/LAN support
Moving IT equipment 30+ lbs or more
Office 365 experience and usage
10/2016-01/2017 Security Exchange Commission: Central Processing Unit – Washington, DC
Efficiently processed physical and electronic media such as evidence for trial
Answered emails in an efficient manner
Uploaded evidence to a database network
Logged and filed evidence for processing
Use of Reccomind and Concordance
IT related problems such as DNS errors, VPN configuration, LDAP/LDAPs
05/2013 -10/2013 National Archives Records – Alexandria, VA
Perform simple database searches.
Perform logging and tracking of paper and electronic media.
Analyze and review documents and capture pertinent source information into a database from the documents.
Perform data entry of on records stored in boxes.
Copy documents and data from hard copy media.
Prepare documents for image scanning; performs other document collection related activities, including document screening, and labeling of files to be scanned.
11/2012 – 10/2015 TJ Maxx – Bowie, MD.
Input the necessary information onto the spreadsheet for tracking of the media/paper productions.
Maintaining a file room; supplying a weekly log of all the paper productions
Provide clerical services for management.
Perform data conversion from Excel to MS Access.
Pull documents and prepare it for storage in a centralized location.
Input the necessary information onto the spreadsheet for tracking of the media.
Maintaining a file room where the media is stored.
Supplying a weekly log of all the media that was stored.
Security Clearance(s): Obtainable
Skills/Software: Exceptional Computer skills (MS Office 2010 Suite, MS, Windows & Macintosh Operating Systems)
Excellent interpersonal communication skills
Excellent problem solving skills
Excellent teamwork skills
Comptia Network+ Certified (3/14/2019)
Customer Service, Deployment, Desktop Computers, Desktop Support, Detail Oriented
Knowledge of SQL
Knowledge and experience with Concordance and Recommind
Kali Linux knowledge