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Customer Service Administrative Assistant

Edmonton, Alberta, Canada
April 26, 2019

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Outstanding customer service, Exceptional computer skills- Word, Excel, Outlook, Communication skills, Work well independently as well as a team player, Time management skills, as well as a quick learner.


Child Educator YMCA September 2016-current

Interacted and supervised with children ages 2-12, planned activities based on interests, wrote daily reports, Emergency training, interacting with parents, and supervisors

Customer Service back up Supervisor Superstore February 2015- August 2016

Trusted key holder, supervised cashiers, responsible for balancing tills and safe – open and close as well as deposits with B&L, interacted with customers, answering phone calls, handled merchandise and returns

Shift Manager McDonalds March 2013- February 2015

Trusted key holder, ordering product, Scheduling and manage employees, training new employees, interacting with customers, food safety, balancing tills and safe- open and close


Diploma 2019 ICS Canada

Completed Administrative Assistant Diploma

Highschool 2012 SSS

Graduated from Summerland Secondary School


I’m looking to obtain full time employment to expand my personal development, gain new work experience, the opportunity to learn new roles in the work field, connect with coworkers and employers, challenge myself, and take on additional responsibility



Volunteered with afterschool programs, as well as with the elderly.

Taken on leadership roles in the workplace and also in my personal life.

To Whom It May Concern:

Attached is my resume for a full-time employment position. I am seeking an opportunity to take on additional responsibility and further my career.

I believe this new and exciting position would provide an excellent opportunity to build on my skills and provide myself with valuable experience in a more demanding role. Among the many reasons, working very hard and interacting with people is what I really enjoy. I get along well with others and can work as part of a team as well as individually. Being challenged is very important to me, and because of this, I have developed excellent problem-solving skills. Also, I am very eager to learn new things and take on responsibility. Being on time and ready to work is very important to me and many years of work experience have taught me to manage my time efficiently. I believe I would make an excellent employee and a valuable addition to your team.

I am available for an interview at your convenience. Please see my resume for my contact information. Thank you very much for this opportunity and your consideration and time.

References upon request. Thank you.


Jade Helgason

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