Administrative Assistant Customer Service

HEATHER HIXSON

***** ****** ****** ****., **********, CA 91311 C: 805-***-**** H:818-***-**** *******@*****.***

Summary

Objective: Seeking to become a valued team member in a full-time position. Professional and well-grounded with superior clerical skills and Real Estate & property management expertise, accounting procedures and records management requirements. Positive, upbeat team player with analytical, resourceful and adaptable approach to solving routine and complex problems. Seeking challenging new role with opportunity to make lasting impact.

Skills

Answering inbound calls with multi-line phone + scheduling master

Office supply management, equipment maintenance + data organization

Invoicing/billing, check processing + cash deposit preparation

Account reconciliation, bookkeeping + sensitive material handling

Administrative support, strong problem solver + dedicated team player

Sorting packages, mail management + tracking documents

Invoice organization/preparation+ insurance/license verification

Multitasking and prioritization + data entry/database management

10-key by touch, type apprx. 60 wpm +

Technologically savvy, Microsoft Office proficiency

Strong interpersonal skills + professional customer service relations

Experience

Office Administrator Jan 2012 to Apr 2019

Hammond & Hammond, Inc Chatsworth, CA

Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.

Served as central point of contact for all outside vendors, tenants and clientele.

Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.

Automated office operations, managing client correspondence, record tracking and data communications.

Administrative Assistant & Invoicing Clerk Jan 2008 to Sep 2009

Atlantic Optical / L.B.I Chatsworth, CA

Enter purchase orders, invoicing + billing

Oversee back-order processing, stocking, ordering + distribution

Warehouse & inventory maintenance

Court Processing Assistant Sep 2007 to Dec 2007

Robert Half International Inc. Simi Valley, CA

Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.

Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.

Education and Training

Associate of Science, Science Technology, Engineering & Math 2017

Los Angeles Pierce College Woodland Hills, CA

Associate of Arts, Social & Behavioral Sciences & Arts & Humanities 2016

Los Angeles Pierce College Woodland Hills, CA

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