Customer Service Data Entry

Vincent Pang

*** ********* **** **, *******, AB, T3A 6G7 * 587-***-**** * ********@*****.***

CAREER OBJECTIVE

Results-oriented Supply Chain Management major (3.89 GPA) currently attending Southern Alberta Institute of Technology, with 5.5+ years of work experience. Aiming to leverage a proven knowledge of inventory control, loss prevention, and materials replenishment skills to successfully fill the Jr. Buyer role at your company. Frequently praised as result-oriented by my peers, I can be relied upon to help your company achieve its goals.

EDUCATION

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY

Calgary, AB

Bachelor of Business Administration - Supply Chain Management Candidate (Expected grad. Dec 2020)

GPA: 3.89

Relevant Course: Procurement I, Logistics I, Materials Management, Operational Data Analytics, Professional Practice, Quality: Supply Chain Perspective

Award And Honor: Alexander Rutherford Scholarship, Jason Lang Scholarship

Extracurricular Activity: Supply Chain Management Club, APICS

WORK EXPERIENCE

BEST BUY CANADA, Calgary, AB

Product Process Associate, Nov 2015 - Nov 2018

Increased warehouse efficiency by 10% through implementation of new processes and continuous improvement.

Reduced shrink by 5% by ensuring loss prevention standards are always being met.

Resolved customer issues in a friendly upbeat manner. Increasing customer satisfaction to 80%+.

Meticulous tracking of inventory accuracy and reception ensuring inventory systems are always up to date.

Processed and maintained the accuracy of PO’s, RTV’s and repairs with high attention to detail.

SPY CLIPS HAIR & NAIL SALON, Calgary, AB

Store Clerk, Jul 2009 - Apr 2012

Answer telephones, direct calls, and take messages.

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

Review files, records, and other documents to obtain information to respond to requests.

Inventory and order materials, supplies, and services.

Receive payment and record receipts for services.

Schedule appointments and maintain and update appointment calendars.

ADDITIONAL SKILLS

Intermediate skills in Microsoft Office Suite (Excel, Word, Powerpoint, Access)

Efficient time-management skills

Public speaking

Type speed 50 wpm

Organizational Skills

Proven numerical & data analytical skills

Continuous Improvement

Strong attention to detail

Contact this candidate