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Customer Service Executive Assistant

Location:
Cantonment, Florida, United States
Posted:
April 26, 2019

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Resume:

RACHEL CELENDANO

Paralegal Specialist

*** ******** ******

Cantonment, FL 32533

ac87yl@r.postjobfree.com

1-850-***-****

QUALIFIYING EXPERIENCE

Excellent customer service skills, oral/written communication skills

Well-organized problem solver, willing to learn, and eager to build a career

Completed courses in family law, wills, trust, estates, bankruptcy, tort law, corporations

Law of partnerships, and sole proprietorships, paralegal & law office procedures, contract & property law, law research

Law for business, English composition, computer science1& 2, computer skilled, file management

SKILLS

Bilingual Spanish/English, MS Word97, Windows95, Word Perfect for 6.0 Dos

Excellent computer skills, type 45 wpm and progressing, clerical, organizational

Scheduling, dependable, reliability, objectivity

PROFESSIONAL EXPERIENCE

TRUEDENTAL and DEGAM 10/2015- 01/2019 Newport Beach, CA

Executive Assistant, Coordinated executive communications, including taking calls, messages, preparing outgoing mail, responding to emails and interfacing with clients ● Scheduled and coordinated meetings, appointments, and travel arrangements ● Produced materials for internal and external meetings and conferences calls, (i.e. reports, memos, letters, financial statements and other documents) ● Managed and maintained client accounts ● Created, updated and maintained financial and client records

FINAL NOTICE RECOVERY 11/2009--12/2011 Covina, CA

Responsible for managing several accounts and business development, received clients. Contracted banks to generate new business. Updated and maintained records of accounts Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Researched and assisted with timely resolution of Compliance-related issues or questions. Completed contract forms, prepared change of address records, or issued service discontinuance orders

CELENDANO MANAGEMENT 04/2012-12/2013 Covina, CA

Registered Process Server

Los Angeles County Registration #7138

Legal notice to a person or defendant for a court or administrative

Of its jurisdiction

NAZIRI HANASSAB LAW GROUP 7/2009-4/2010 Woodland Hills, CA

Paralegal

Responsible case management and pre-litigation personal injury. Provided support to in house counsel with administrative and clerical assistance. Managed communication with courts regarding status of petitions and granted orders. Drafted various court documents, invoices, and enclosures at attorney’s request. Scheduled Depositions and managed Court Calendars. Prepared Subpoenas, Compromise and Release, Stipulations and issue settlements. Analyzed data to address operational challenges and customer service issues. Prepared all correspondence and benefit letters to claimants and attorneys.

LOS ALAMITOS MEDICAL CENTER 10/2002-11/2009 Los Alamitos, CA

Registration Representative/Hospital Operator/ Emergency Calls and Codes

Handled inquiries and patient intake. Verified all patient paperwork and insurance information. Answered telephones and directed calls to appropriate staff. Operated hospital PA system for paging making announcements. Operated switchboard with high volume of calls in a professional and efficient manner. Communicated by making announcements and calls during an emergency situation. Assisted callers who do not speak English or have hearing disabilities by connecting them to automated services or TDD.

LAW OFFICES OF ANGEL CARRAZCO 4/2007-10/2008 Santa Ana, CA

Paralegal and Business Development

Case management for workers compensation and person injury

OUTPATIENT DOCTOR SURGERY CENTER 2007-2008 Fountain Valley, CA

Business Development

EVERGREEN MEDICAL GROUP 2007-2008 Tustin, CA

Business Development

TRI-CITY REGIONAL MEDICAL CENTER 2007-2008 Hawaiian Gardens, CA

Business Development

DURABLE MEDICAL EQUIPTMENT 1/2006-1/2007 Santa Ana, CA

Marketer and Business Development

Responsible for accounts

DR. HAYS OFFICE 2005-2005 Newport Beach, CA

Case management patient history intake and transcriptionist,

Mobile Patient case management.

LAW OFFICES OF ROBERT WHEATLEY 2004-2005 Santa Ana, CA

Paralegal

Case management defenses Insurance workers compensation. Provided support to in house counsel with administrative and clerical assistance. Managed communication with courts regarding status of petitions and granted orders. Drafted various court documents, invoices, and enclosures at attorney’s request. Scheduled Depositions and managed Court Calendars. Prepared Subpoenas, Compromise and Release, Stipulations and issue settlements. Prepared all correspondence and benefit letters to claimants and attorneys

LAW OFFICES OF JOE CORREA & ASSOCIATES 2002-2004 Norwalk, CA

Paralegal

Responsible case management plaintiff workers compensation. Provided support to in house counsel with administrative and clerical assistance. Managed communication with courts regarding status of petitions and granted orders. Drafted various court documents, invoices, and enclosures at attorney’s request. Scheduled Depositions and managed Court Calendars. Prepared Subpoenas, Compromise and Release, Stipulations and issue settlements. Analyzed data to address operational challenges and customer service issues. Prepared all correspondence and benefit letters to claimants and attorneys.

ZUKCALCO MEDICAL CENTER 1997-1998 Los Angeles, CA

Receptionist patient intake

SEARS 1994-1997 Cerritos, CA

Sales Associate and Makeup Artist

CLEARMAN’S NORTHWOODS INN 1990-1992 Seal Beach, CA

Cashier

EDUCATION

LONG BEACH CITY COLLEGE 2007-2008 Long Beach, CA

Communications

PLATT COLLEGE 10/2000-03/2002 Cerritos, CA

A.A. Legal Studies Graduate

SAN GABRIEL HIGH 1995-1999 San Gabriel, CA

Diploma Graduate



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