Customer Service Sales

Profile

Heather Anne Russo

*** ****** **, **********, ** 02871

401-***-**** *********@*****.***

Garden Endeavors, Swansea,MA - April 2017 to Present

• Landscape Gardener

• Garden design, installation and maintenance

Department of Conservation and Recreation, Milton, MA - April 2017 to June 2017

• Massachusetts Mounted Park Ranger

• Patrolling state parks

• Record keeping

Dream Blossom Farm, Swansea, MA - March 2016 to December 2016

• Flower Grower/sales

• Planting and maintaining flowers for cutting

• Harvesting and conditioning flowers and foliage

• In charge of flower sales and delivery

• Floral design

Mello's Farm and Flower Center, Portsmouth, RI - April 2014 to November 2015

• Greenhouse Worker/buyer

• In charge of ordering all perennial plants, trees and shrubs

• Customer service and cashier

• Plant maintenance

The Farmer's Daughter, Wakefield, RI - March 2007 to April 2014

• Perennial Grower/department manager

• In charge of growing and ordering all perennial plants

• Customer service and cashier

• Plant maintenance

• Holiday decor

Raindance Garden Design, Portsmouth, RI - March 2004 to April 2007

• Owner/operator

• Garden design, installation and maintenance

Education

U.R.I., North Kingstown, RI

• Introduction to Art History

• Modern Art

• Origins of Landscape Development

• Plant Biology

• English Literature

Skills

• Sales

• Experience managing and scheduling a crew of workers

• Ordering and record keeping/filing

• Experience with money handling/cash register

• Customer service and placing special orders

• Creation and orchestration of visual presentations for groups of Master Gardeners

• Leading Garden Club workshops

• Writing lesson plans for URI Plant Identification classes

• Public speaking

Awards and Recognition

Newport Flower Show, 2007

• "Newport in Bloom" Award

• "U.R.I. Master Gardener Assoc." Award

Newport Flower Show 2006

• "People's Choice" Award

Writing

The Block Island Times., 2014-present

References

Polly Mello, FedEx Employee

401-***-****

L Scott Anderson, Herb Grower at The Farmer's Daughter

401-***-****

Susan Champagne, Garden Designer

401-***-****

Lori Verderosa, Garden Client

401-***-****

Alyson MacInnis, Film Industry Costumer

323-***-****

Jennifer Ambs, Scientist

804-***-****

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