Skilled Office Manager with experience in software industry. Familiar with CRM, Excel, Microsoft Word, Adobe.
Experienced professional with strong leadership and relationship-building skills.
History of being an effective team member with full understanding of the processes and team needs. Well-versed in using Excel to create and update tracking spreadsheets.
Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries.
Having the technological skills necessary to perform data entry and create management reports.
Excellent at multi-tasking.
Verbal and written communication skills.
Strategic planning Organization
Production Management Assistant
Panduit Corp. - Tinley Park, IL 07/2015 - 11/2018
Worked directly with Network Infrastructure Management team and sales to achieve increased revenue and efficiency of software orders.
Achieved departmental objectives by continuous communication with sales team and customer.
Responded to customer requests via telephone and email.
Verified data integrity and accuracy.
Network Vision Software, Inc. - Newburyport, MA 01/2002 - 07/2015
Performed billing, collection and reporting functions for an office generating over $1 million annually.
Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Ordered all office supplies including ink cartridges, toner and paper.
Prepared vendor invoices and processed incoming payments.
Solved problems timely and effectively, ensuring customer satisfaction.
Bachelor of Arts: Social Work
Anna Maria College - Paxton, MA 1980
Mark S. Fondl