Customer Service, office manager, safety coordinator, human resource

ANNA JOHNSON

*** **** ***** **, ******, NV ***** C: 775-***-**** ************@*****.***

Experience

Genova Products – Sparks, NV

Production Plant which produced Rigid PVC ” to 4” and ABS 1 ” to 4” pipe, Trim Board, Deck Board, Rain Water Products

Plant Superintendent 05-2014 to 04-2019

-Production scheduling -Expense Budget planning and maintains under $8,000 per month for facility

-Inventory Conversions in AS400 -Forklift Operation -Cover for Warehouse when needed

-Payroll ADP and Novatime -Weekly Inventory -Backup for sister plants when needed

-Communication to Corporate Officers -Capital and Expense Budgets for other facilities

-Created Safety Manual and Procedure Guidelines for Genova -Maintain Facility

-QC Production -Ensure Communication with crew on objectives for growth

-Oversee Staff -124% Labor Efficiency -89% Machine Efficiency

-Facility operations had increased levels of cleanliness and resulted in plant visits by official organizations decreased times for visits -NSF audits 100% no errors 2015 thru 2019

Office Manager 06-2009 to 05-2014

-New Employee Orientation – Safety Training -OSHA log -Factory Outlet Sales

-Maintain supplies for Plant -Cover for Plant Manager -Budgets for Nevada Plant and Sister -Scheduling Staff -First Aide Supplies Plants

Office Manager included clerk duties below

Clerk 03-2006 to 06-2009

-Payroll via AS400 -Accounts Receivable and Payable -Excel -Supply orders

-Safety Training creation -MSDS -Fax -Phone -Email -Sticker Inventory

Accomplishments: Worked my way up from office clerk to Plant Superintendent by expanding my knowledge and learning every way I could. Love to learn new things to expand my knowledge. I was always willing to cover or aide in any way that would benefit Genova. Loved the challenges and was loyal to this company. Our crew had grown into a positive and productive facility. My crew’s positive attitudes and wiliness to go the extra mile for the Company shined daily. Genova Nevada due to lack of sales in west coast is closed as of April 2019.

Patterson Paper – Sparks, NV

Paper Printing Manufacturing Facility

Safety Coordinator 06-2005 to 03-2016

-Maintained and Created MSDS Book for facility -Ran Safety Meetings to educate employees

-Excel -Email -First Aide Supplies -Walked production floor to ensure no issues

Safety Coordinator included Customer Service duties below

Customer Service and New Art Representative 04-2003 to 03-2016

-Enter new sales orders - New art log and processing new art orders -Filing

-Backup receptionist -Run batch reports daily -Samples ordering

-System Sap -Accounts receivables and collections -Price book

-Incoming phone orders -Sales reps calls for new art

Accomplishments: Started in customer service, and then added New Art orders contact. Progress to take on their on their safety program; however reached a point where I could not progress further.

Raleys

Grocery Store Drug Department

Assistant Manager – Various Locations 04-2000 to 04-2003

-Scheduling crew -Safety Training -Oversee Camera Department

-Order seasonal stock -Monthly inventory -Yearly physical inventory -Budgets

- Order weekly needs for housewares, stationary, automotive, health and beauty care, cosmetics

-Human Resources and Hiring and Progressive Discipline -Payroll -Receiving goods

-Accounts Payable -Oversee Pharmacy

2nd Drug Assistant 06-1999 – 04-2000

-Guide clerks on needs of store -customer service -Cashier

-Cover for breaks and lunches or vacations of upper management -Stock merchandise

-Display merchandiser for seasonal and basic areas -Inventory prep

Camera Clerk 02-1985 – 06-2001

-Customer service -Cashier -Scanner -Stocking merchandise

-Ordering department’s goods -Marking merchandise on sale -Inventory aide

Accomplishments: Started in camera department then added responsibilities from ordering basic merchandise to seasonal merchandise. I was strong in customer service and was awarded for my outstanding service. Direction of staff was a challenge which I enjoyed. I was able to perfect my employee relations skills as well as to promote and hire. I’ve learned to do progressive discipline with employees. I worked locally in Sparks and Reno stores and was transferred to Carson and Incline depending on the company needs. I conducted yearly inventory audits and maintained stock at the highest level which I love to stay busy.

Technology

-Excel -Email -Fax -Phone Operations -Word

-Adp -Novatime -AS400 --Sap

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