Data Entry Customer Service

Archana Rao

Phone: 647-***-****

Email: ***********@*****.***

Summary

Resourceful Senior Administration experienced professional with 6+ years of experience. Adept at coordination of international travel, organizing large scale meetings and managing third party vendors. Highly self-motivated with a solid work ethic. Skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs.

Skills Summary

Administration:

PowerPoint Presentations

Executive Calendar Management

Scheduling Appointments

Travel Arrangements

Internet Research

Report Generation

Business Correspondence

Adept Writer

Presentation Development

Filing

Organization

IT Software Skills:

MS-Word, MS-PowerPoint

MS-Excel

JavaScripting, HTML

Adobe Dreamweaver

Adobe Photoshop

Work Experience

Improvement Interactive LLC, Toronto, Ontario Apr 2013 – Nov 2015

Software Developer

Worked for clients such as Crothall Health Care and Compass Group.

Implemented open source technology; Angular JS, Mongo DB, Node Js and Type Script.

Unit Testing and created test cases.

Worked on html reports and web pages.

21 Logs, Toronto, Ontario Nov 2011 – May 2012

Data Entry & HTML Programmer

Managed and delivered development and successful implementation of website for US car Road test centers.

3i Infotech (Fineng Solutions), Mumbai, INDIA Mar 2001 – Jun 2010

Senior Administration Head & Assistant to HR & HTML Programmer

Greeted visitors entering the office, determined the nature and purpose of visit, and directed them to appropriate destination.

General support tasks and assignments, coordination and management of schedule of appointments, meeting coordination, office organization, document preparation and document management.

Attending incoming calls and handling the Travel desk too;

Processed travel expenses and reimbursements;

Purchased and maintained office supply and being careful to adhere to budgeting practices.

Negotiated favourable terms and pricing agreements with resorts, vendors, caterers and other providers for service at special events, saving at least Rs80K annually

Strong organization skills and verbal communication skills;

Manage CEO’s complex and frequently changing travel arrangements and co-ordinate pre-planning of trips;

Develop and maintain alert system for upcoming deadlines on incoming requests, projects and events.

Assist with day to day operations of the HR functions and duties

Provide clerical and administrative support to Human Resources executives

Compile and update employee records (hard and soft copies)

Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)

Coordinate HR projects (meetings, training, surveys etc) and take minutes

Deal with employee requests regarding human resources issues, rules, and regulations

Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)

Communicate with public services when necessary

Properly handle complaints and grievance procedures

Coordinate communication with candidates and schedule interviews

Conduct initial orientation to newly hired employees

Assist our recruiters to source candidates and update our database

Delivered successful html demo websites using Dreamweaver and Photoshop for clients such HSBC, ICICI, 3I InfoTech, FIMMDA, DSP Merrill Lynch, also delivered demos on Wealth Management System.

ICICI Bank Ltd, Mumbai, INDIA Jun 2000 – Sep 2000

DATA ENTRY CLERK in Credit card department

Compiled, sorted and verified the accuracy of data before it was entered.

Compared data with source documents, or re-entered data in verification format to detect errors.

Stored completed documents in appropriate locations.

Located and corrected data entry errors, or reported them to supervisors.

LANGUAGE KNOWN: English, Hindi, Marathi, Sanskrit (only can read) and Konkani.

Education

Personality Development & Communication Skills- Dec-2000

Diploma in Computer Applications and Programming (DCAP)– CMIT – Sep-2000

Bachelor of Science, Chemistry – University of Mumbai, Mumbai, Maharashtra – Jun-2000

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