Executive Assistant Administrative
Resume:
DIONNE M JOSEPH
C Suite Administrative Professional
*** *****’s Hill Ave
Markham, ON L6B 0J5
***************@*****.***
**********@*****.***
E X E C U TI V E S UMM A RY
Highly motivated Administrative professional with 5+ years experience providing executive level support. A motivated self-starter with superb interpersonal and communication skills. Known for enhancing quality of work by paying attention to detail ensuring accuracy. Good at juggling competing priorities whilst serving multiple Managers and performing daily office duties. Extremely organized. Expertise in heavy and multiple calendar management & travel arrangements. Coordination of board and other types of meetings. Experience in controlling expenses. Event planning skills. Calm demeanor, problem solver and superb communicator. Executive Support Calendar Management Customer Relationship Management Travel arrangements Expense reporting and control Microsoft Office suite Regulatory Reporting Event Coordination Report preparation Project management Conflict Resolution Office Management
P RO F E SS IO N A L E XP E RI E N C E
Executive Assistant - Apr/2018 – present
Tuque Inc. Markham ON
• General Office coordination & research
• Expense monitoring and controlling
• Calendar management
• Meeting with external stakeholders
• Preparation of Certificates of Insurance for clients
• Travel arrangements
• Monitor office supplies and kitchen supplies
• Preparation of board reports
• Maintain electronic & physical file systems
• Interfacing with clients
Financial Services Rep. - Dec/2017 – Apr/2018
Money Mart Toronto, ON
• Processing Installment loans
• Processing Pay day Loans
• Process Tax returns on easy tax system
• Contact existing and dormant customers to solicit loans payday and installment loans
• Making collections call to delinquent clients and encouraging them to make arrangements
• Send and Receive Western Union transactions
• Bill Payments
• Cash and custody of location cash and negotiable items Customer Service Manager - Aug/2016 – Nov/2017
Walmart Canada Toronto, ON
Funding Cash Registers
Authorizing overrides and returns
Attending to Cashiers issues with customers & computer system
Monitor and control cash flow for 33 cash registers
Liaise with cash office to pull cash and send to cash office through pneumatic tube
Supervise, coach and train cashiers
Ensure Cashiers are promoting Walmart Credit Card and other promotions being promoted
Open and close cash registers depending on shift Executive Assistant - Jan/2013 – Dec/2015
GraceKennedy Remittance Services Ltd – Financial Services Division Kgn, Jamaica
• Drafting and editing executive-level presentations, memorandums, and correspondences
• Coordinate travel and visas for domestic and international travel
• Monitor and track expense
• Coordination of monthly Board meetings, shareholders meetings and monthly Management meetings
• Manage multiple administrative projects simultaneously and monitor progress to ensure deadlines are met
• Gate keeper for CEO and Snr. VP Marketing and Operations
• Preparation of contracts and Bank of Jamaica reports
• Provide support coaching and guidance to junior Administrative Assistants
• Maintain decisive control over Franchise holder’s paperwork inclusive of all communication with Funding Managers and the scheduling of inter-departmental activities for seamless delivery
Executive Assistant (Marketing support) Dec/2006 – Dec/2012 Scotiabank Kgn, Jamaica
• Draft letters, email and memos to internal and external stakeholders inclusive of the Bank of Jamaica, Board of Directors & customers
• Track and prepare Monthly Marketing report depicting marketing budget and spend and reporting reasons for over budget line items
• Monitor archive of Marketing advertisements and campaigns using Scotiabank’s electronic marketing system
• Coordinated all Human Resources activities for the unit
• Plan and organize logistics for corporate events and product launches
• Coordination of sales blitz, promotions & events - planning and execution of marketing, corporate social responsibility, public relations and corporate events
• Assist with preparation of Guest Lists for various marketing events e.g. Jazz & Blues, World Cup Cricket, Scotia Wealth, Scotiabank Foundation events such as Shaggy and Friends
• Assist Marketing Managers with coordination of client loyalty events and networking with clients
• Greet and attend to visitors to the Marketing department
• Manage calendar for Snr. VP. Director of Marketing & Promotions and Director Scotiabank Foundation
• Assist with planning and organizing logistics for Annual General meetings and Board meetings and shareholders meetings
EDUCATION
• Post Graduate Certificate – Financial Planning – Centennial College, Toronto, ON, completion date August 2016
• B.Sc. Human Resource Management – University of the Commonwealth Caribbean, Kgn, Jamaica - completion date November 2008
• Computer Applications:
Microsoft Office (Word, Excel, PowerPoint, Outlook, Lotus Notes, Gmail)
Contact this candidate