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Assistant Operations Manager / HR

Vancouver, Washington, United States
April 25, 2019

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DANIEL GRAF / 360-***-****


* Former Attorney; former Army Officer

* Currently serving as Asst. Operations / HR compliance manager

* Excellent communications and relationship-building skills

* Experienced dealing with diverse cultural, educational & socioeconomic backgrounds

* Able to prioritize, manage and track multiple projects with minimal supervision

* Familiar with best practices and practical application of employee management / HR skills

* Well versed in negotiation, mediation and arbitration practice and procedure

* State-licensed drug & alcohol counselor (CADC1)


August 2017 – Present

Assistant Operations Manager, MetroWatch Security (Vancouver, WA.)

Responsible for training and state-certification of personnel for a 100+ employee private security contractor serving Oregon & Washington. Duties include advising corporate officers on state and Federal employment law, regulatory and compliance matters. Draft / update employee, operations, EEO / EAP policies, manuals and related documents. Review and advise as to interpretation of emp-loyee-related legal matters effecting Company. Conduct new employee interviews, hire and perform initial onboarding of selectees. Prepare business security proposals and contracts, and vet those received by the company. Monitor regulatory compliance, job safety and ongoing operations and training. Insure that employee interview, onboarding, discipline, complaint, evaluation and separation documents and processes are in legal compliance and performed following best practices. Interface with managers, clients and employees to anticipate and address potential problems and prepare contingent solutions for consideration. Serve as initial point of contact for employee complaints such as allegations of harassment, unfair treatment, discrimination or civil rights violations. Manage equal opportunity and employee assistance programs. Represent Company in administrative / employment hearings. Promote employee retention through regular reviews and creation of performance-based incentive program. Conduct timely investigation of employee complaints / issues and develop options for resolution. Advise corporate officers in interpreting and applying policies and procedures related to recruitment, training, disciplinary actions, compliance and conflict resolution. Assist in the development of long-range goals, interim benchmarks and timeframes for completion.

February 2015 – June 2017

Chemical Dependency Counselor, KLEAN Treatment Center (Long Beach, WA.)

One of six counselors at a private 50 bed inpatient rehabilitation facility. Conducted group, family and individual counseling, based primarily on Motivational therapy and Cognitive behavioral therapy models. Prepared all related evaluations, notes, reports, treatment plans and summaries. Worked as a peer instructor to newer therapists and dealt with Insurance carriers and case evaluators in determining appropriate levels of care, allocation of financial resources and treatment plans. Worked with patients on issues of PTSD / trauma, family of origin issues, adverse childhood events, etiology of addiction, self-care.

June 2005 – December 2014

Retired / Chemical Dependency coursework

October 1988 – June 2005

Law Office of F. Daniel Graf, P.S.

Owned and managed a nine-person private practice law firm in Olympia, WA. Directed the work of two attorneys, 4 paralegals and 3 legal secretaries with an emphasis of administrative, civil and contract law. Responsible for all HR functions, to include hiring, evaluations, EEO/EAP, compliance and discipline.

June 1979 – May 1985

U.S. Army (various locations). Rank at discharge: Captain. Branch: Military Intelligence

Attended: Rotary Wing Flight School, Expert Field Medical Course (Honor Graduate), Airborne, Air Assault, Ranger School (Korea), Plans & Operations Security manager Course (Honor Graduate).


Olympic Comm. College Bremerton, WA. CADC1

Seattle University Law School Seattle, WA. JD

Santa Clara University Santa Clara, CA. BS

References Upon Request

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