Customer Service Front Office
Resume:
CURRICULUM VITAE
ASHARUDHEEN.N
DOHA- QATAR
Email: *******@*****.***
Mob: +974-********
OBJECTIVE
I look forward to work for an organization which will help in value addition and serve as a spring board to move ahead in my career and harness the best of my calibre for the growth & Development of the Organisation.
EDUCATIONAL & PROFESSIONAL QUALIFICATION
IATA-UFTAA - Foundation in Travel & Tourism with Galileo
(Al Hind Academy – Calicut, from Dec 2016)
Higher Secondary (+2) – Board of Higher Secondary Examination- 2009
Secondary School Leaving Certificate – SSLC – Govt. Of Kerala March 2007
Diploma in Airport handling management
PROFFESSIONAL EXPERIENCE
two year work experience as CSA (Customer Service Agent) handling with Air India at Kozhikode Calicut International Airport (CCJ) – Kerala- India
Worked as check-in agent of Saudi ground services (SGS) at Prince Mohammed Bin Abdul Aziz Inter National airport (Medina al munawara_SOUDI ARABIA).
Worked in enquiry counter in air India express front office
Excellent customer service
Accuracy and punctuality
Written and spoken communication
Polite& professional approach
Ability to solve problems
Flexible and dependable
ADDITIONAL SKILLS
Microsoft office Specialist (MOS) Expert
MS Excel & MS Word
Excellent communication skill with focus on customer service PROFILE
SOFTWARE SKILLS
SITA LIAISON UTS - used for Air India
AMADEUS ALTEA - Saudi Airlines, Morocco Air, Jordan MAESTRO - UT Air, Azerbaijan, Libyan Airlines
Quick Check - Turkish Air
CYBER - PIA, Ethiopian
Languages Known : English, Hindi, and Malayalam
PERSONAL INFORMATION
Father’s name : Kunjimoossa
Date of Birth : 28/10/1991
Gender : Male
Marital Status : Single
Nationality : Indian
Religion : Islam
Passport : K52345630
Date of issue : 07/08/2012
Date of expiry : 06/08/2022
DECLARATION
I confirm that the information provided by me is true to the best of my knowledge And belief. Necessary documents will be produced as per the requirements Place:
Date: Asharudheen N.
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