Assistant Manager
Resume:
Objective
“To find a position in which my positive attitude and professionalism can make a difference in the lives of others.”
Education
M.S. Criminal Justice May 2018
Grand Canyon University Phoenix, AZ
B.A. Psychology Degree Aug. 2011
Northwest University Kirkland, WA
A.A. General November 2008
Green River Community College Auburn, WA A.A.S. Degree, Para-Educator Certificate July 2003
Renton Technical College Renton, WA
Employment History
Orion Homes
15396 N. 83rd Ave, Suite A-303
Peoria AZ 85381
Group Home Coordinator
Davon Carter Senior Coordinator 602-***-****
7/2/2018 to Present
Provided supervision and leadership to all direct care staff at one group home site in tandem with providing direct cares to our clients. Complied with all regulations, policies, day-to-day operations, and budgetary parameters of Orion group homes. Assisted in the development and assure documentation of outcome-based recommendations and individual behavior/therapeutic plans for each client served, in addition to assuring accurate implementation of those plans. Oversaw and managed details of company and program records. Scheduled and conducted regular staff meetings. Completed and maintain payroll and billing documentation accurately and within designated time frames. Demonstrated competency in financial and budgetary issues. Ensured that clients are assisted (as relevant to the person) with supports of daily living, accessing the community, medication and medical issues when indicated, and frequently interacts with clients receiving support. Ensured that a clean and safe environment are maintained, and that support provided meets expectations of all policies and procedures; complies with all DES/ODD and other relevant licensing requirements. Ensured compliance with all AZ State DDD regulations and policies.
Orion Homes
15396 N. 83rd Ave, Suite A-303
Peoria AZ 85381
Group Home Manager
Davon Carter Senior Coordinator 602-***-****
5/29/2018 to 7/2/2018
Started 19.50 Ended 19.50
Ensured quality and service standards are met, training staff and working to resolve problems.
Trained, supervised, mentored, and certified staff. Participated in meetings and support activities.
Worked with prospective clients to convey expectations and waiting times. Interacted with clients and families to improve satisfaction and explain the rules. Ensured quality services are provided to the individuals who reside in the group home. Operated the group home in manner that is within compliance with AZ State Licensing and Department of Developmental Disabilities (DDD) requirements and regulations. Scheduled staff for any vacant shift openings
IHP planning and implementation. Maintained daily, monthly, and annual required documentation (comfortable with electronic documentation systems). Involved in client’s medical support needs, these responsibilities include; scheduling and attending medical appointments, documentation, working with the pharmacy for medication orders. Coordinated, prepared, and attended; agency meetings, ALA meetings, IHP meetings, staff supervisions, staff meetings, and licensing inspections.
New Horizons Community Care
4625 S Ash Ave J2
Tempe, AZ 85282
Group Home Manager/Behavioral Health Technician
Chris White Residential Coordinator 520-***-****
2/2017 to 3/5/2018
Started $17.00 Ended $18.00
Provided support and care for the children living in the home and to maintain a safe environment. Assisted the children by directing interactions, including but not limited to behavioral management, and by facilitating therapeutic recreational and social life skills. Completed ongoing training, to include CPR, First Aid, and CPI. Participate in monthly team meetings and agency wide trainings. Assisted with client admission and discharge. Followed an assigned schedule for daily activities while overseeing clients’ completion of daily living tasks. Followed house rules and schedules to provide consistency. Dispensed medications and complete daily progress notes. Safely and appropriately restrained clients using CPI standards if necessary and maintain all DES licensing standards.
Devereux Arizona RTC
6436 E Sweetwater
Scottsdale, AZ 88264
DCP/BHT/Teacher Assistant
Dineen Rouse Assistant School Principal 623-***-****
05/2014 to 2/2017
Started $11.35 Ended $12.24
Provided secure custody and supervision and supported rehabilitation programming for residents in Juvenile Rehabilitation Administration living units, on campus security, or on call. Also, responded to crisis situations and supported program staff in maintaining order in institution living units. Presented lessons or proportions of lessons to a student or a group of students, checks accuracy of work and presents additional assignments. Helped students to use books, classroom materials and equipment. Adjusted or rephrased portions of text and classroom instructions. Assisted teachers in directing activities and led assigned groups of students. Assisted teachers in handling physically disruptive students who may be demonstrating negative behaviors. Assisted teachers in maintaining discipline and encouraging acceptable behavior by the students.
Quality Care Network
5326 E Washington St Building B
Phoenix, AZ 85034
Behavior Coach
Martha White Supervisor 602-***-****
09/2013 to 11/2014
Salary 1230.79 Bi-weekly
Provided direct, in-home service to clients as directed by Child and Family Teams, clinical teams, and client needs assessments. Created and implemented behavior modification plans to teach new methods of dealing with challenging behaviors, i.e., anger management, self-control,
and conflict-resolution skills. Provided life-skills training, identifying alternatives for caregivers in handling behaviors, and monitoring progress in achieving goals. Participated in Child and Family Team Meetings and also engaged in a variety of supports such as peer support, mentoring, tutoring and occasionally transporting clients.
Roosevelt School District #66 Building A
6000 South 7th St.
Phoenix, AZ 85042
Para Pro II
Lynette Stephenson Principal 602-***-****
05/2013 to 08/2013
Started $12.96 Ended $12.96
Presented lessons or proportions of lessons to a student or a group of students, checks accuracy of work and presents additional assignments. Helped students to use books, classroom materials and equipment. Adjusted or rephrased portions of text and classroom instructions. Assisted teachers in directing activities and led assigned groups of students. Assisted teachers in handling physically disruptive students who may be demonstrating negative behaviors. Assisted teachers in maintaining discipline and encouraging acceptable behavior by the students.
Echo Glen Children’s Center
33010 SE 99th St.
Snoqualmie, WA 98065
Juvenile Rehabilitation Security Officer 1
Patti Berntsen Assistant Administrator 425-***-****
11/2011 to 11/2012
Started $14.26 Ended $14.26
Provided secure custody and supervision and supported rehabilitation programming for residents in Juvenile Rehabilitation Administration living units, on campus security, or on call. Also, responded to crisis situations and supported program staff in maintaining order in institution living units.
From 11/2009 to 08/2011 completed my BA @ Northwest University
YourPartyBus.Com
6200 East Lake
Sammamish, WA 98075
Chuck McCoy Owner 425-***-****
On-Call Party Bus Driver
03/2004 to 11/2009
Started $15.00 Ended $20.00
Transported passengers to and from various types of events safely.
Professional References
Robert Pembleton
Program Coordinator
Devereux Arizona RTC
6436 E Sweetwater
Scottsdale, AZ 88264
*****.**@*****.***
Chris White
Residential Coordinator
New Horizon Community Care
4625 S Ash Ave J2
Tempe, AZ 85282
**********@****.***
Dineen Rouse
Day School Principal
Devereux Arizona Day School
6436 E Sweetwater
Scottsdale, AZ 88264
******@********.***
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