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Administrative Assistant

Cleveland, Ohio, United States
April 25, 2019

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**** ******** **. *********, **. 44124



Administrative: Handling of large events, coordinating catering, seminars, and presentations, along with handling administrative matters including screening calls, inviting guest speakers, and organizing speaking engagements.

Communications: Interact professionally with all levels of staff and maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues.


Expense Reports and Travel through the Concur System:

Microsoft Programs 2016 & 365: Advanced Skills in Word charts & graphs, formulated spreadsheets in Excel, PowerPoint interactive presentations with animation, and Outlook scheduling.

Skype Meetings, SAP Systems and SharePoint.


CLEVELAND CLINIC – MED TEMP- Contract April 2015 to Dec. 2018

Receptionist / Administrative Assistant

Answering multiline phone system, transferring and paging calls, assisting patients and clients.

Insurance Verifications and billing for patients through Medicare and Medicaid.

Assisted Accounting Department with billing and invoices for the department.

Assisted Representatives of Hollister, Coloplast, Convatec, Smith & Nephew and Edgepark for ostomy products and product lines.

KEY BANK – Cleveland, OH

Sr. Administrative Assistant February 2002 to March 2015

Supported SVP of Community Lending and 3 VP’s of the Legal, Portfolio Management and Risk Management departments combined of a team of 35 employees. Coordinated scheduling, agendas, expense reports and travel arrangements.

Assisted Human Resources department in processing On-boarding and Off-boarding all new and departing employees for the department.

Coordinated departmental moves within the Key Tower.

Managing calendars, processing, editing and submitting of expense reports and travel arrangements.

Organized off site conferences, hotel reservations and registrations with special group rates, booked board rooms and catering for events, large Webex meeting preparations and video conferencing equipment and presenting.

EDUCATION: Sinclair Community College Business Administration

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