Internal/external stakeholder management skills

Nnenna Vivian Obi

Address: **A Cleta Drive, Scarborough ON., M1K 3G8 Email: ********@*****.*** Phone: 647-***-****

HIGHLIGHTS

MBA holder with a track record work experience in office administration, customer service, and operations management

Strong proficiency in MS Office, G-suite and Apple Operating System

Demonstrated proficiencies in profit maximization and cost control; Firm received Law Firm of the Year (Small Practice) Award in 2018 for excellence in operations

Provided implementable recommendations to improve communication within the organization

Internal and external stakeholder management skills

Solid conflict management and prioritization skills

Excellent analytical, interpersonal, planning, organizational, oral and written communication skills

RELEVANT EXPERIENCE

Managed staff ; Coordinated and assisted in recruitment process

Collected employment and tax information

Prepared new employee files

Oriented new employees to the organization and administered new employment assessments

Maintained HR files and databases

Maintained the Leave Management System and other HR functions

Advised management and staff on different company policies

Reviewed and ensured accuracy of approved timesheet;

Was responsible for administrative support and smooth operations of organization

CAREER HISTORY

Human Resource and Practice Manager

Anaje Olumide Oke (AO2 LAW) - Lagos, Nigeria 2018

Human Resource Assistant

Aarondale Retirement and Assisted Living - Springfield, U.S.A 2012 – 2014

Business Support Specialist

Merrick School of Business, University of Baltimore - Maryland, U.S.A 2014 – 2015

Credit Control Analyst

Airtel Nigeria Ltd - Lagos, Nigeria 2009 – 2010

Call Center Agent

V-mobile Nigeria - Lagos Nigeria

2005 – 2009

ACADEMIC QUALIFICATIONS

Master in Business Administration – Management 2013 - 2015

Merrick School of Business, University of Baltimore Maryland, U.S.A

Bachelor of Science in Microbiology 1996 - 2001

University of Nigeria Nsukka, Nigeria

IELTS Test – Reading: 7.0; Writing: 8.0; Listening: 6.5; Speaking: 7.0 Arlington, Virginia, U.SA

AWARDS AND ACTIVITIES

Wright Global Scholarship – University of Baltimore, 2015

Global Field Study –Dubai – March 2015

Thumel Graduate Scholarship –University of Baltimore, 2014 -2015 and 2013-2014

UB Foundation Scholarship – University of Baltimore, February 14, 2013

Distinguished Graduate Student Award – Eastern Illinois University, April 2012

Family of Science and Consumer Sciences Elderhostel Scholarship Award: An award based on outstanding academic merits and university service – Eastern Illinois University, Fall 2011

Outstanding Contribution to Programming in the School of Family and Consumer Sciences – Eastern Illinois University, Spring 2011 and Fall 2011

Student Ambassador- International School and Scholars- Eastern Illinois University,Summer 2011

Member - Sigma Phi Omega

Member – University of Baltimore Investment Society

Treasurer – G.I.V.E (Gerontology Students Involved in Volunteer Efforts)- Fall 2010- Spring 2011

Store Manager- St Vincent De Paul Society, Newman Center, Eastern Illinois University - Fall 2010

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