PENNY GAY
Cobourg, ON linkedin.com/in/penny-gay
289-***-**** *********@*****.***
PROFILE
A dedicated, detail-oriented Administrator with 15+ years of progressive experience in information management, logistics coordination, business communications, invoice/expense processing, and program administration. A highly-motivated team player whose commitment to continuous learning and organizational improvement results in streamlined corporate procedures; able to manage multiple projects while implementing work solutions that ultimately contribute to positive outcomes, increased morale, and bottom line profitability.
Key Competencies Include:
SAP – Finance & HR • Proficiency in MS Office Suite • Kronos • Google Docs Lotus Notes & Outlook • AS400
PROFESSIONAL EXPERIENCE
PETERBOROUGH PUBLIC HEALTH, Peterborough, ON Jan 2019 - Present Administrative Assistant
*Provides high-level confidential administrative support to the Familiy & Community Health Group
• Calendar Management
• Tobacco Cessation Program Registrations
• Purchase Requisition, Payment Request and Petty Cash processing and tracking
• Member of the Social Committee
• School Mail distributions
• Back up support to other administrators and call directory GENERAL ELECTRIC CANADA, Peterborough, ON 2014 – Sept 2018 EXECUTIVE SITE ADMINISTRATOR
*Provides high-level confidential administrative support to Site Leader, Leadership Team, and Human Resources department
• Processes & submits wage-employee workflow changes: salary, management, job change, termination, etc.
• Drafts and transmits site communications to appropriate groups
• Plans, coordinates Wonderland Company Picnic with 400+ attendees, as well as departmental and company functions - both on and off-site, such as Take Your Kids to Work Day, Employee Final Appreciation Event and Job Fair
• Manages travel and expenses for senior-level leaders
• Coordinates and participates in Employee Advisory Committee functions
• Serves as employee change advocate, assisting with internal communication channels between employees & management, fostering better relations regarding work-related issues, concerns Key Accomplishments:
2016 – United Way Committee Member – helped aised $101,000+ through special events and payroll donations / 2017 Co-Chairs GE Peterborough United Way
Member of Donations Committee; manages annual budget of $30,000+ P ENNY G AY P AGE 2
Organizes company catering, implements detailed guidelines for internal meetings, resulting in savings of
$5,000+ annually
Orders, inventories office supplies, implements standard stock with approval process for additional items, effectively cost-saving $5,000+ per year
COCA COLA, LTD., Toronto, ON 2002 - 2013
ADMINISTRATIVE ASSISTANT (2011 – 2013)
*Provided high-level confidential administrative support to Directors of Human Resources, Finance & Quality, Technical Services departments, as well as back-up Administrative Support to the President
• Established, maintained, supported the creation, revision of information on internal (employee) website
• Provided expat relocation assistance; residential leases, OHIP, drivers’ licensing, identification credentials, personal banking directives, etc.
• Co-ordinated interdepartmentally with administrators; shared knowledge, expertise on company systems
• Eliminated redundancies in processes, responsibilities, work flow
• Planned events such as Senior Executive retirement parties, holiday celebrations, with 250+ guests
• Guided new hire orientations; provided mentorship, information
• Served as Joint Health & Safety / United Way Committee member Key Accomplishments:
Held responsibilities from previous positions in office services: o Assisted program administration for Amex, company cars, Xerox & Canon copier leases o Oversaw the return/purchase of all company-leased vehicles, resulting in savings of $170,000+ o Coordinated lease renewals on company copiers for a cost reduction of 75% annually FOODSERVICE OPERATIONS SPECIALIST (2010 – 2011)
*Managed inventory of 400+ juice dispensers across Canada
• Provided dedicated customer services support for newly-installed and replacement dispensers
• Processed, prepared contracts, commission reports, rebates, and payments
• Maintained responsibilities from previous position in office services and administration
• Served as Joint Health & Safety / United Way Committee member OFFICE SERVICES COORDINATOR (2005 – 2010)
*Oversaw daily operations between 2 office locations with approx. 150 associates
• Managed Corporate Amex Program, company car leases, copier leases, office procedures, policies, and stock of required office supplies
• Coordinated & participated in meetings for the Joint Health & Safety Committee
• Completed successful move of 50+ associates from one office location to another, thus improving office structure and internal department workflows
• Serviced internal 1-year assignment as Administrative Assistant to VP of Retail sales & VP New Business Development and their respective departments – while still assisting Office Services RECEPTIONIST (2002 – 2005)
EDUCATION/PROFESSIONAL DEVELOPMENT
Office Administration Certificate Present
Sir Sanford Fleming College – On-Line (working on remaining 2 credits) Professional Assistant Summit, with Sue France 2018 P ENNY G AY P AGE 3
Durham College of Applied Arts & Technology 1992