Customer Service Sales

Career Objective:

An articulate and motivated business school graduate seeking a position in a company where I can enhance my educational and professional skills in a stable and dynamic workplace and be an asset for the organization.

Skills:

Efficient in working in a fast-paced multitasking environment.

Excellent communication skills, developed through experience in customer service and telemarketing.

Computer savvy with experience in MS Office which includes Word, Excel and PowerPoint along with Google docs and spreadsheets through work experience as Back Office Executive.

Flexible Team player and willing to take more responsibilities when needed.

Passionate individual and a fast learner.

Work Experience:

Red Barn Market – Deli Associate (December 2017 to January 2019)

Provided customer service at the Deli department and Sandwich bar.

Responsible for checking bakery inventory and placing orders.

Responsible for closing the store and making sure everything was perfect for the morning staff.

Wal-Mart – Sales Specialist Associate PT (February 2017 to December 2017)

Worked in various departments like Housewares, Domestics, Grocery, Toys and many more.

Provided high-quality customer service by greeting customers, escorting customers to products, price-checking items, and organizing store shelves and displays.

Answered customer questions about product policies, services, and products.

Provided service to customer queries on the phone.

Couchcrowd– Back Office Executive (April 2015 to August 2016)

Worked in the Marketing and Sales department.

Market the website and products on various platforms like Google AdWords, Facebook Ads, Newsletters, Instagram etc.

Regularly uploaded products on the e-commerce website.

Explain product operation, maintenance and special offers.

Monitored market for new products and provide information to customers to maximize purchase.

Recognized for my ability to quickly establish rapport with customers, up-sell products and build a loyal clientele.

Achieved given sales target with ease.

Recording and managing stock inventory.

Leena’s Boutique – Sales Associate (December 2014 to March 2015)

Met incoming customers and provided immediate assistance.

Listened to customer needs and preferences to provide accurate advice on outfits and accessories.

Completed purchases with cash, credit and debit payment methods.

The B.D Petit Parsee General Hospital - Lab Technician (October 2014 to December 2014)

Performed various chemical, hematologic, immunologic, microscopic, and bacteriological diagnostic analyses.

Used equipment’s like EM 360, BacT/ALERT 3D, Cardio profile tests that include CKMB,BNP & TNI on the Alere Triage.

Education & Qualification:

2017-2018 Camosun College,

Post Graduate Diploma course in Business Administration –Marketing, Victoria, BC

2012-2013 Sophia College,

Post-graduation diploma in Clinical Analysis, Mumbai, India.

2008-2011 Sophia College, University of Mumbai

Bachelor of Science (Three Year Degree Course) in the subject of Microbiology and Biochemistry (Major).

Extra-Curricular Activities:

Canadian Red Cross Workplace Emergency First Aid certified.

Two Year’s Course in Electronic Keyboard, Art Society Mumbai.

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