JESSICA WHITE

Belleville ON

ac87iy@r.postjobfree.com

613-***-****

OFFICE ADMINISTRATOR

Diploma, Office Administration–Health Services

Certificate, Hospital Ward Clerk

Seeking position to further my career as a office administrator/assistant, with a respected organization that demonstrates dedication to providing high-level of customer care.

CORE COMPETENCIES

Prioritizing Electronic Records

Multi-Line Telephone Inventory Control Client Service Excellence Documentation/Record-Keeping Multi-Tasker

Patient, Empathetic, Compassionate Discretion/Confidentiality

MS Word, MS Excel, MS Outlook and MS PowerPoint

RELEVANT EMPLOYMENT EXPERIENCE

Receptionist-Office Clerk Aug 2018 – Apr 2019

Trent Hills Family Health Team, Campbellford ON

Provided reception support for three large family practices

Handled more than 200 telephone calls per day, ensuring timely response to messages

Coordinated consultations, scheduled, booked and confirmed appointments, set up patient files and maintained current records

Triaged both telephone and walk-in patients according to illness/wound urgency and physician’s availability

Facilitated patient flow by notifying provider of patient’s arrival, monitoring for delays and communicating with patients and clinical staff

Assisted patients in distress by responding to emergencies

Review patient health cards for validity and verified demographic data

Monitor inventory, replenishing medical/office supplies and forms as needed

Process requests for medical records as required

Store Manager Feb 2010 – Apr 2018

Donini Chocolate L.P., Belleville ON

Performed accurate point of sale transactions including debit, credit and cash

Completed daily sales reports and bank deposits

Served in up to 100 customers per day, ensuring exceptional customer satisfaction

Planned and organized product marketing and merchandising as well as promotional events

Oversaw advertising campaigns, including signage and radio broadcasts

Recruited, on-boarded, trained, coached and supervised staff

Generated weekly staff schedules

Monitored product and supply inventory, replenishing stock as required

Planned and executed off-site shows to promote product including wedding galas

JESSICA WHITE, 613-***-**** Page 2

EDUCATION & TRAINING

Diploma, Office Administration–Health Services Current

Loyalist College, Belleville ON

Certificate, Hospital Ward Clerk Current

Loyalist College, Belleville ON

WHMIS 2015

Loyalist College, Belleville ON

Food Handler’s Course 2014

Prince Edward Public Health, Picton ON

ADDITIONAL EMPLOYMENT EXPERIENCE

Server/Bartender Sep 2007 – Oct 2011

Currah’s Café & Catering, Picton ON

Provided friendly and timely service to customers in a fine dining establishment

Presented menu items and made food and wine recommendations; served alcoholic beverages

Accurately recorded and delivered customized orders

Used POS system to send orders to kitchen

Cleaned tables and maintained safe and sanitary work environment

Responsibility opened and closed restaurant according to security procedures

Catered special events and weddings

Vet/Vet Tech Assistant Sep 2004 – Sep 2007

Picton Animal Hospital, Picton ON

Kept animals clean and safe

Administered medication

Prepared animals for surgery

Cleaned and maintained equipment

Prepared and sanitized surgery suites

Restrained and handled patients

Exercised and groomed patients

Maintained cleanliness of doctor’s office and kennels

Maintained composure in sensitive situations (showed compassion and empathy towards distressed animal owners)

Ensuring patients’ file are properly created and confidentially maintained

Responsible for inventory (medications, medical supplies, etc.)

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