Customer Service Sales Representative

Jamie Christoff

**** ******* **** ****, ***********, FL 32312

850-***-**** – ***********@*****.***

Professional Summary Creative and successful business owner with an exceptional background in the hospitality and customer service industry. Proven leader with engaging demeanor and success working in the most demanding environments. Seeking the opportunity to utilize my keen managerial and business skills in a creative and stimulating capacity within a respected organization. Skills People oriented

Self starter

Business operations

Customer service

Negotiations

Active listening skills

Goal oriented

Work History July 2007 to current

Business Owner

Bacchanalia Enterprises dba The Wine Loft Wine Bar By keeping abreast of the city’s trends and progress I built and operate a very desirable bar in the developing midtown area. Been serving happy customers for 10 years.

Provide elevated customer service experience to generate loyal clientele Regularly give direction and delegate to managers

Directly work with staff on operational updates

Increased sales each year to over $1M

Consistently earn service awards

November 2017 to current

Commercial Real Estate Agent

Tallahassee Land Group (TLG)

Acquire and earn clients via contacts and cold calls to procure commercial and land listings. Educate myself with market research publications and websites.

Earn clients’ trust

Negotiate contracts and closing documents

Develop plans with clients to acquire buyers

Ensure buyers and sellers are kept abreast of processes August 2002 to October 2009

Environmental Scientist III

Florida Department of Environmental Protection

Guided Florida environmental scientists through the state permitting process relating to beach restoration projects throughout the state. Was the liaison between consultants, municipalities and the state to ensure clear communication regarding detailed project reports.

Documented ongoing environmental regulation changes Managed detailed and lengthy permitting applications Coordinated regular meetings with management onsite and in field Helped implement Rule change associated with beach restoration January 1995 to December 1999

Environmental Scientist

Florida Department of Environmental Protection

Worked with Florida counties to help implement successful recycling programs. Attended conferences and represented the Department at statewide events.

Worked closely with management to develop guidelines regarding recycling in the State

Provided program assistance to city and county governments Documented penalties for rule violations

Guided consultants and government employees through the funding request process

Education 1999 to 2002 Masters of Science in Oceanography

Florida State University -Tallahassee, FL

1989 to 1991 Bachelors of Science in Biology

Florida State University- Tallahassee, FL

1987 to 1989 Associate of Arts

Gulf Coast Community College- Panama City, FL

Accomplishments Built from the ground up a very successful and profitable wine bar business with determination and outstanding customer service skills. The Wine Loft has earned Tallahassee’s “Best Wine Bar” awards since 2010. Succeeded in earning the city’s respect as an accomplished business owner.

Wrote and coauthored scientific papers for funding requests to the National Science Fundation as well as for publication in various Science Journals.

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