Customer Accounting
Resume:
Jeffrey A. Turnbull
New Windsor, N.Y. 12553
EXPERIENCE
Maggy London Int’l, East Rutherford, NJ 2/13-Present
Accounts Receivable Specialist
oCollect balances by contacting customers, investigating circumstances of non-payment, negotiating and resolving conflicts, and expediting payment
oInput all customer information into Accounting Software
oProcess credit card, check, cash, & wire payments
oRespond to customer inquiries about account status
oSend out statements & invoices
oMaintain accounts in current status
oSupport of the sales team, including timely and concise communications about customer credit and other status info.
Temporary Assignments 7/08 – 1/13
Thomson Reuters Tax and Accounting
Accounts Receivable Clerk
oResearch customer accounts
oContact customers regarding outstanding balances
oPrint and send out customer invoices and statements
Pearson Education
Accounts Receivable Clerk
oScanning of documents into computer for client update
oContact customers regarding outstanding balances
oResearch customer accounts using SAP Software
oPrint and send out customer invoices, proof of deliveries, and statements using Oasis, and Radar Software
Purchase College
Accounts Receivable Clerk
oInput all customer information into Peachtree Accounting Software
oResearch customer accounts
oGenerate, review and mail monthly and weekly invoices & statements to customers
oMaintain filing, including deposits, invoices, and correspondences
Olympus Surgical & Industrial America Inc., Orangeburg, NY 10/07-7/08
Accounts Receivable Specialist
Scanning of documents into computer for client update
Maintain accounts in current status
Communicate with customers on outstanding balances
Generate, review and mail monthly invoices & statements to customers
Input all customer information into IFS Accounting Software
Interfaced with other departments to help resolve customer discrepancies
Process and mail refund checks
Prepare daily cash receipts for deposit
Maintain filing, including deposits, invoices, and correspondences
ARC of Rockland, Congers, NY 9/04-4/07
Sr. Accounting Clerk
Prepare daily cash receipts for deposit
Ensure proper general ledger coding and post daily cash receipts
Verify packing/shipper slips for completeness and accuracy
Generate, review and mail monthly statements to customers
Generate and analyze monthly A/R aging, review with supervisor
Maintain filing, including deposits, invoices, and correspondences
Communicate with customers on outstanding balances
Carlisle Leasing International, Park Ridge, NJ 8/03-9/04
Billing Coordinator
Made Collection calls to 30 & 60 day accounts
Maintain accounts in current status
Input client’s information into Great Plains & Mistral billing systems
Generate, review and mail monthly statements to customers
Interfaced with clients on status of account
Responsible for bank deposits, check coding, and check batching
Ernst & Young LLP, Stamford, CT 8/97-8/03
Client Support Specialist
Assisted Tax Managers with preparation of tax returns
Input tax information into Gosystems and ECF software
Prepared tax extensions and tax estimates
Interfaced with clients on status of tax returns
Quality on site visits for status and maintenance of accounts
Property Tax Administrator
Processed and researched tax returns, tax bills, and tax assessments
Previous Experience
New York City Transit Authority, Brooklyn, NY
Delay Verification Assistant
Customer Service Specialist Level II
Steuben Glass, New York, NY
Lead Accounts Receivable/Payable Coordinator
Organized and lead monthly accounting staff meetings
Contacted and sent delinquent letters to customers
Input and researched all accounts on the IBM System 38
Supervised work done by Accounts Receivable Clerk
Responsible for balancing of accounts (write-offs), refunds, bank
Deposits, check coding, and check batching
Responsible for credit checks, Trial Balance, and General Ledger entries
EDUCATION
Bronx Community College, Bronx, NY
SKILLS
Software: Adobe Acrobat, ECF 2.4 (Electronic Client Tax Filing System), Fund EZ, Gosystems (Electronic Tax Return Preparer), Great Plains Billing System, IBM Otis System, IFS Accounting Software, JD Edwards Accounting Software, Lotus Notes, Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft Outlook express, Microsoft Word, Mistral Billing System, Peachtree, SAP, Oasis, Radar, Simparel
Operating Systems: Microsoft Windows XP, 7, 8, 8.1, & 10.
Hardware: ACD Telephone System, IBM System 36, IBM System 38, Wang System, Laptop Computer, Desktop Computer, Apple Computer, AS400 System, and Numeric Key Pad
REFERENCES Available upon request
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