I would like to offer myself for the post of guest service associate waiter. A job that give
me opportunity to apply my skills and abilities for the growth of your organization and my individual goals. Bringing 4 years of experience as an associate in food & beverage departments. Where I can be able to work with my superb customer service ability with full support. I’m friendly, polite and highly enthusiastic person with good knowledge of salesmanship, bartending skills
ACADEMIC QUALIFICATIONS
B.SC, HOTEL&CATERING
MANAGEMENT
VELS University, Chennai
Year completed 2017
10+2 HSC
Good Shepherd Matric. HSS Year completed 2007
ADDITIONAL CERTIFICATE COURSES
CERTIFICATE COURSE IN
FOOD & BEVERAGE SERVICE
Vel’s university
Year completed 2012
Bartending
LEVEL -I,II; mixology)
3 months
Indian institute of bartending,
Chennai
Year completed 2018
KELVIN. J
2 ND DEC 1989
GUEST SERVICE ASSOCIATE
FOOD & BEVERAGE
Post applied for :WAITER
EMAIL:**********@*******.***
MOBILE:+974-********
ACADEMIC ACHIVEMENTS
Having passed the BSC HCM degree examination held in 2017 and placed in FIRST CLASS WITH DISTINCTION. CGPA-8.14, OWAM-81.41
Worked as Hospitality personnel for the success run of franchise "V “Chennai warriors in the champion Tennis League.
Participated / Presented paper at the national conference on Nutraceuticals in Disease Management, dated on 2nd, 3rd Feb 2017
WORK EXPERIENCE
Worked with fab hotel residency as a food server in Chennai(aug-2011 to nov-2012)
Worked with aloft hotel as waiter in Chennai(dec2012 to May 2013) INTERNSHIP TRAINING:
THE GATEWAY HOTEL, (TAJ GROUPS) IT EXPRESS WAY, CHENNAI (feb to May 2016)
(Front office/Housekeeping/In room dining service/Bar Service)
Worked with the windflower resort and spa,Puducherry as a waiter( bar/restaurant)
(July 2017 to jan2019)
Job roles & responsibilities
Ensuring the guest feels important and welcoming in the restaurant
Present menu, answer questions and make suggestions regarding food and beverage
Taking customer orders and delivering food and beverages
Ensure the hot food & cold food served with their respective temperature
Serve the guest in an accommodating manner
Having vast knowledge of all food, liquor, liqueurs and retail offered
Customer satisfaction & awareness.
Apply positive suggestive sales approach
Cash handling
Good grooming standards
As part of daily routine, serving the guest in a discreet but friendly manner, whilst respecting their privacy at all times,
After dinning clear the table and present the bills
Over all to provide excellent dining experience to guests FOOD HANDLING & SERVICING SKILLS
Excellent grooming standards
An attention to details
Smart, Disciplined,positive attitude
Ability to work under pressure
Flexible, responsible and efficient
Fast and quick learner and easily adapt to new environment
Versatile and multi skilled person
Problem solving
Ability to work on self and as part of team
Polite,respectful and polite manners
I deliver what I promised and as a result I've always made my managers look good.
A passion for delivering exceptional levels of guest service TECHNICAL SKILLS
Microsoft office suite
Able to communicate effectively and clearly
Client relationship
Professional manner
Sell to customer needs
Salesmanship
Cash handling
Flexible, responsible and efficient
PERSONAL DETAILS
Fathers Name
Jayakumar
Nationality
Indian
Religion
Home town
Christian
Nagercoil,
Kanyakumari district
TamilNadu
Marital Status
Visa status
Single
Family visa /dependent.
(WILLING TO APPLY FOR FREE VISA/QATARI’S
SPONSORS VISA WITH RESIDENCE PERMIT
FROM MY SIDE)
(ON DEMAND OF RECRUITERS OR JOB
PROVIDERS)
DECLARATION
I am keen to continue my career and prepared to work hard in order to achieve my organisation objectives and I hereby declare that the information furnished above is true to the best of my knowledge
Doha Kelvin
25/04/19