Customer Service Accounting

Cheryle A. Conroy

*** ******* ****, ***************, **, Ph: 603-***-**** ***********@*****.***

Summary of Qualifications

15+ years’ Administrative Support experience in Finance environments. Demonstrated organizational skills leading to positions of increased responsibility. Adaptable to changing demands while maintaining excellent customer service. Expertise in:

MS Word and Excel

Solomon accounting system, Financial Edge, EIM Statewide billing system, MART

Transportation billing

Digital remote scanner for banking

IBM, Beyond

Professional Highlights

Carter Business Service, Danvers, MA.

Collector, 10/14/2017-12/15/2018

Accounts Receivables, Billing And Collections, Daycks software

Northeast Arc, Danvers, MA

Biller 7/01/2014- 2/01/2017

Efficiently and meticulously reconciled A/R/Revenue Accounts

Prepared and submitted Unit Rate State Contract billing, MART Transportation billing, Subagency billing

Bridgewell, Lynnfield, MA

Accounts Receivable (A/R) Administrator 1997–6/15/2014

Performed daily processing of financial transactions, ensuring financials were maintained in an effective, accurate, and current manner.

Prepared and deposited using remote bank scanner, and recorded deposits for all bank accounts

Collected and recorded SNAP EBT benefits using state EBT system

Calculated care costs for 400 people; invoiced and updated as changes occurred

Applied payments and reconciled individual accounts

Prepared and distributed monthly aging and related documentation

Bridgewell, Representative Payee 1997–2000

Managed entitlement benefits for 25 homeless individuals

Worked with people to set goals and objectives for money management

Attended daily and weekly meetings to disperse budgeted funds

Education

Lynn Classical High, Lynn, MA

Diploma, Business

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