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Customer Service Social Media

Location:
Colchester, Ontario, Canada
Posted:
April 25, 2019

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Resume:

TAMMY TEVES

** ****** ******, ******, **, N*R *G*

ac87dv@r.postjobfree.com · 519-***-****

EXPERIENCE

JUNE 2016 – MARCH 2019

SALES ADMINISTRATOR, SOCIAL MEDIA MANAGER

pelee island winery

Sales administration for 11 sales representatives in the Ontario area

Serve as assistant to the president and other office staff

Superior telephone, customer service and computer skills with proficiency in MS word, excel and outlook

Coordinator & financial advisor for oversea shows (Hong Kong / Germany)

Use of SWIG Inventory Systems

Use of Bottilitix Inventory Systems

Arrange LCBO tastings thru the LCBO portal

Manage the e-commerce store (Setup / provide products and pricing / process orders)

Arrange grocery store tastings with stores and sales reps in the Ontario area.

Create and produce LTO (sales) flyers

Manage social media channels: Facebook, Twitter, Pinterest, Instagram. Linkedin.

Manage and maintain three websites

Maintain mailing list and produce newsletters

Maintain physical count inventory of all products.

Provide detailed reports on inventory at warehouse and LCBO levels to sales reps.

Cover for reception and shipping /receiving when needed

Multi-tasking in a fast-paced environment.

Able to complete projects within time and budget restraints.

Knowledge in FDA systems for overseas shipments including use of broker systems and courier companies

Assess and resolve customer complaints and keeping professional records

Accommodations and financial coordination for international trade shows and overseas competitions

Track supplies and place orders through large distribution companies.

Use of ACCPAC/ SAGE 300 inventory systems

Arrange shipments through Purolator, Canada Post, DHL, UPS and FedEx when needed

MARCH 2007 – 2016

CUSTOMER SERVICE & RECEPTIONIST,

pelee island winery

Reception and customer service, multi-tasking in a fast paced environment

Knowledgeable of all office functions

Able to complete projects within time and budget restraints.

Superior telephone, customer service, and computer skills with proficiency in MS word, Excel and Outlook.

Knowledge in FDA systems for overseas shipments including use of broker systems and courier companies

Assess and resolve customer complaints and keeping professional records

Accommodations and financial coordination for international trade shows and overseas competitions

Track supplies and place orders through large distribution companies.

Use of ACCPAC/ SAGE 300 inventory systems

Commercial Invoices

Donation requests

Reply to email inquiries within 24 hours

Arrange weekly shipment via Purolator and Canada post

Arrange shipments through DHL, UPS and FedEx when needed

Serve as Assistant to the Executive Assistant and other office staff

FEBRUARY 2005 – 2007

RECEPTION

STIPIC, ARPINO, WEISMAN LAW OFFICE

Knowledgeable of all office functions

Multi-tasking in a fast-paced environment.

Able to complete projects within time and budget restraints.

Superior telephone, customer service, and computer skills with proficiency in MS word,

Excel and Outlook.

2001 – 2004

OFFICE MANAGER / BOOKKEEPER

Empire wall systems

Accounts receivables

Accounts payable

Payroll for small drywall company

Able to complete projects within time and budget restraints.

Software: Quickbooks

EDUCATION

1984- 1988

HARROW DISTRICT HIGH SCHOOL



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