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MOBILE +1-732-***-**** • E-MAIL ac87be@r.postjobfree.com

ZARINA DUMASIA

PROFILE

Experienced Business Analyst and Quality Assurance Analyst with 8+ years track record of improving efficiency by implementing point solutions and software applications within HR and IT organizations. A Certified Scrum Master with experience of working in Agile (Scrum) Methodology and exposure to latest development tools.

KEY COMPETENCIES

Problem solving Quality Assurance Analyst skilled in analyzing functional requirements and conducting Black Box Testing. Strong attention to detail ensuring issues are logged and tracked to closure.

Strong grip on Testing concepts and expertise in manual testing methodology

Worked as a Business Analyst and leveraged the hands-on and analysis experience to design and implement Technology solutions successfully

Responsible for defining requirements and partnering with Development Teams in establishing various HR applications and Software Development Metrics

Built strong partnership between Business (Product Owner) and Technology that helped to explore, evaluate and design new enhancements

Responsible for managing employee payroll for over 750 staff, from input/update of data to monthly running and handling queries

Spearheaded an accelerated recruitment initiative of over 200 business professionals annually for 3 years. Managed a team with responsibilities ranging from liaising with recruitment firms, conducting and scheduling interviews and onboarding

HR-IT SKILLS

Business Analyst

Quality Assurance Analyst

Certified Scrum Master (CSM)

Establish HR Practice and Systems for New Organization

Coaching and Mentoring

International Work Force Management

AWARDS & ACHIEVEMENTS

Was awarded “Leader of the Month Award” for the month of July 2004.

Was awarded “Associate of the Year Award” in the year 2002.

Was also awarded the “Associate of the Month Award” for the month of Dec 2001, the first time this practice was implemented at JW Marriott, and for the month of Jan 02, May 02 and Nov 02

WORK EXPERIENCE

CONCEPTS & BEYOND INC., Delaware, USA

A startup company building a DevOps Dashboard in JIRA to view Stories, Commits, Build, Code Quality & Test Coverage metrics in Jira from GitHub, BitBucket, SonarQube, Jenkins & Travis CI.

Scrum Master, Business Analyst and Tester

May 2018 to Present

As Scrum Master

-Experience in playing a role of Scrum Master applying Scrum principles and practices.

-Organizing and facilitating project planning, reviews and retrospectives.

-Leading Scrum meetings and supporting product owner in managing product backlogs.

-Good Knowledge of servant leadership, facilitation and conflict resolution.

-Removing impediments and guiding the team for quick resolution

As Tester

-Conduct Sanity, Functional, Regression, User Acceptance and Exploratory testing through manual execution

-Analyze user stories and develop test scripts

-Identify Test Data requirements and plan test execution

-Create Requirement Traceability Matrix

-Work closely with the Product Owner to ensure test coverage

-Report defects in defect tracking tool, JIRA

-Liaise with Development team ensuring the logged defects are fixed and tracked to closure

-Document and share test results / evidences with Product Owner

-Exposure to working on Continuous Integration environment involving latest development tools like JIRA, GitHub, BitBucket, SonarQube and Travis CI

As Business Analyst

-Analyze business requirements and process through document analysis, client interactions and workflow analysis

-Closely work with the development team, ensuring the requirements are understood and all their queries are resolved

-Analyze client feedback and suggest new features or enhancements catering to business needs

-Conduct brainstorming sessions for gathering and elaborating the requirements

-Provide solutions to immediate issues and create or enhance the existing functionalities

-Create / Update Help documents on Confluence

MAERSK COMPANY LTD. (FORMERLY KNOWN AS P&O NEDLLOYD), London, UK

HR Executive and Business Analyst / Tester

2005 - 2009

As part of takeover by Maersk, was the only contractor in HR to be offered a permanent position as an HR Executive

Responsible for designing and liaising with IT to develop and implement the Inpats & Expats Management Application and in developing and implementing a collaboration site for the expat community providing a single stop for all related information.

Responsible for developing combined organization’s policies & procedures relating to Inpats & Expat movements and Standard Operating Procedures

JW MARRIOTT HOTEL, MUMBAI, INDIA

(Total Staffing - 1000+ employees)

Assistant Human Resource Manager, Business Analyst, Tester

2001 - 2005

In the period of 4 years, was promoted from Management Trainee to HR Executive to Assistant HR Manager

Responsible for designing and being a conduit with IT in developing and testing an ‘Events Application’ to track, market and manage budgets of the various events and training activities in the hotel

Responsible for designing and liaised with IT in developing the “Employee Central” application. Developed various HR reports and dashboards to track and support statistics around attendance, employees on-boarding including MIS reports for regional and global reporting

Provided intelligent insights from the hiring and exit process and designed and published Employee Turnover Dashboards and Reports with detailed analysis on reason/cause of exit, perceptions on organization and corrective actions to reduce attrition

EDUCATION AND TRAININGS

Certified Scrum Master Training in December 2018

Marriott International Management Development Program for 2002-2003

Marriott International Foundations of Leadership 2004

Trainer Certification Series Program - Level 1 in 2004

Graduated in Commerce (Bachelor Of Commerce (B.Com.) from Mumbai University (India)

Completed the A.C.D Exports [Advanced Computing Diploma] in June 2000

Bachelors of Commerce in April 1999

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