VIRGINIA M. SACCA

*** ********* ******

Salem, NH 03079

C 781-***-****

H 603-***-****

ac87as@r.postjobfree.com

QUALIFICATIONS

Seasoned receptionist, office manager, and administrative assistant. Exceptional communications and organizational skills with proven analytical and strategic thinking abilities.

PROFESSIONAL EXPERIENCE

GREENMONT AVENUE ELEMENTARY SCHOOL, Dracut, MA 2018 - Current

Receptionist and Administrative Assistant to the Principal

●Track student attendance

●Order supplies via purchase order entry

●Maintain current lists of students

●Process transfers in and out of school system

MERRIMACK COLLEGE, North Andover, MA 2015 - 2018

Administrative Assistant, Graduate and Undergraduate Licensure Department of Education

●Administrative Assistant to the graduate department

●Set up and send end of semester evaluations to students

●Responsible for managing all events for the graduate department

●Collected updated syllabi from grad faculty and adjuncts

●Collected updated adjunct resumes

●Worked under the direction of the director of teacher preparation programs, undergraduate

●Assist director in department operations related to scheduling, communications, meetings

●Setup and maintain undergraduate licensure files

●Create and maintain a complete list of major and minor EDU students to obtain an actual count of students, previously unknown

●Assigned EDU advisor to each student

●Assist faculty in advising process. Send student emails, print lists and pull files for each faculty member

●Order supplies as needed for faculty and adjuncts

●Other projects and responsibilities as requested

ETHOS VET: BULGER VETERINARY HOSPITAL, North Andover, MA 2007 – Current

Client Care Specialist

●Serve as a focal point for communicating with and educating pet owners regarding health and care related issues (by phone and in person)

●Assists veterinarians by answering client questions or directing questions to the proper professionals

●Schedule appointments using EZVet

●Fill/Refill prescriptions in accordance with hospital policies and procedures.

●Helps to alleviate some of the pain of euthanasia by offering books, handouts for adults and children

●Admit and discharge patients

●Enter charges, invoice & collect payments

●Read, interpret and maintain medical records

VIRGINIA M. SACCA Page 2

ACCOMPLISHMENTS

●Assist in graduate program to help set up orientations

●Provided training to new hire employees

●Developed and implemented new employee programs and assisted HR Director with special projects and programs to improve the workplace environment

●Established a corporate MBTA pass program, requiring the administration of the program, which eliminated the reimbursement process and increased employee morale

●Provided administrative support to the HR Director and Director of Business Development

●Generated & implemented HR policies, procedures, and helped with the creation of employee handbook

●Organized various fundraising activities: food drive, pet oxygen masks for fire departments

COMPETENCY SKILLS

●Considerable knowledge of principles and practices of personnel administration

●Strong attention to detail and organizational skills

●Superior interpersonal and communication skills (written and verbal)

●Ability to maintain confidentiality, diplomacy and professionalism at all times

●Self motivated, dependable, flexible and capable of operating independently with minimal direction

●Proactive and driven

●Ability to exercise sound judgment

●Customer service driven attitude

●Ability to meet deadlines

COURSES AND SEMINARS

●Bentley College Course "Human Resources Roles and Responsibilities"

●ADP Seminar "Legal Aspects of Human Resources"

●Hesser College "Organizational Behavior"

●Mark Opperman seminar "Dealing with difficult clients”

●Spirits In Transition – “Pet Hospice” online course

EDUCATION

MEDFORD HIGH SCHOOL, Medford, MA Diploma

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